Get message from slack/frontApp and do some processing!

[alavers]

Get message from slack/frontApp and do some processing!

[qadirsuh]

OK. thanks for this.

[mspensieri]

If you configure your Smooch webhook with the message:appMaker trigger, then your bot will be able to process messages received from Slack or Front. Your bot should make sure to check the role of the message to know whether it was sent by the user, or a member of your team before deciding how to handle the message.

[qadirsuh]

I did it. Thanks for pointing this out.
here What I did in heroku/index.js

app.post('/slack', function(req, res, next) {

    const trigger = req.body.trigger;

    switch (trigger) {
        case 'message:appMaker':
            console.log('message:appMaker');
            handleBusinessMessages(req, res);
            break;

        default:
            console.log('Ignoring unknown webhook trigger: /slack', trigger);
    }
});

in smooch configuration
https://www.dropbox.com/s/6hqaalmau0na3gh/Screenshot%202017-01-10%2015.27.46.png?dl=0

Now I can pass the message from the slack/front through my code. BUT

Can we control this i.e . The message (from slack/front) should not be displayed/rendered to our customer unless we process it. Right now its got received to our customers immediately once we send it from slack/Front. Like is there any method bot.say("bla bla bla") i.e appMaker.say("bla bla") etc ;)

[mspensieri]

Any message you send through Slack/Front will be added to the conversation history (and visible by the user) - there isn't currently a way to prevent this behaviour

[qadirsuh]

Is there currently a way to prevent this? In other words: Smooch as a reverse proxy would be very nice.