bw item create error Cannot refresh token, no refresh token or api keys are stored

[Bibelo]

bw item create error Cannot refresh token, no refresh token or api keys are stored

[cscharf]

Hi @Bibelo ,

Thank you for raising this issue that you're facing. I'm updating the title of the issue to reflect the issue you're experiencing so others may benefit from the discussion and one of our engineering team members will be adding some troubleshooting steps here shortly to see if we can get this resolved quickly or at least get to the root cause.

[MGibson1]

Cannot refresh token, no refresh token or api keys are stored
Is referring to an authentication token. Depending on your auth method, you are either given a refresh token to re-up your authentication token once it expires or you use your api key to re-authenticate. This happens automatically.

It seems that for some reason or another the refresh method has been lost. Logging out and back in again should populate storage with a new way to refresh the auth token and get you back on track.

As for the message being unclear, It shouldn't be hit by users in a working system and so was not given the same kind of context it might otherwise be afforded. Perhaps a wrapper around our authentication guard to provide context 🤔. I don't want to muddle this Issue with discussion on that, but I'd be happy to accept a PR that attempted to provide more context around authentication issues, embellishing on error messages with the context that it occurred during auth checks.

[MGibson1]

Hi @Bibelo, I'm going to assume the above advice fixed your token problem and close this issue.

If it did not, please reopen.