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Comments (7)

intelliot avatar intelliot commented on June 19, 2024

Thanks for the suggestion! We'll keep your request in mind for the future when we look at ways to improve the errors returned by Drop-in.

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crookedneighbor avatar crookedneighbor commented on June 19, 2024

@juongithub Do you as the merchant need those specific errors? Or is it enough for a more descriptive error to populate on the front end for the customer to read?

This PR updates Drop-in so that the customer is given a better understanding of what they need to do to fix the problem, but passes back the same error to the merchant.
#133

I can't think of any reason the merchant would need to know the specific reason for the failure, but I'm happy to listen if you have a specific use case.

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juongithub avatar juongithub commented on June 19, 2024

@crookedneighbor thanks for the reply.
A merchant may want to avoid duplicate payment methods (failOnDuplicatePaymentMethod=true); in this case, a user who is entering a credit card (that was already entered) may see a misleading error message. If I were a user, the message "No payment method is available" would lead me to double-check the credit card info and eventually to contact the customer support, but not to think that the credit card was already used.

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crookedneighbor avatar crookedneighbor commented on June 19, 2024

Beta 7 was just released which includes a _braintreeWebError property on errors if the source of the error was a Braintree error.

This release also includes messaging to the user if the reason tokenization failed was because of cvv verification failing.

<script src="https://js.braintreegateway.com/web/dropin/1.0.0-beta.7/js/dropin.min.js"></script>

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juongithub avatar juongithub commented on June 19, 2024

Thanks :)

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simeyla avatar simeyla commented on June 19, 2024

@crookedneighbor Isn't _braintreeWebError a private field we aren't supposed to access.

Has this since been promoted to a 'supported' field? Thanks

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crookedneighbor avatar crookedneighbor commented on June 19, 2024

You shouldn't do anything programatic based on the value in your app, but it can be useful to inspect it to find the root of the error when debugging.

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