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Comments (13)

bramdejager avatar bramdejager commented on June 21, 2024 1

@jansenbe it lookes excluding the ThemeInfo object is solving the issue. I'll release an intermediate release as a workaround.

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bramdejager avatar bramdejager commented on June 21, 2024 1

Released a temporary release as a workaround, please see release SPCB v4.10.1. This release excludes the ThemeInfo object from loading.

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sidper avatar sidper commented on June 21, 2024

Same issue. It worked until recently

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gszdev avatar gszdev commented on June 21, 2024

Hi @bramdejager,

I'm also faced with the same issue.
The issue is not reproducable for all my site collections. I think the issue only happens on "newer" site collections.

Steps to reproduce:

  • Create a new communication site
  • Add the new site to SPCB

Here are some details from the SPCB log:

Microsoft.SharePoint.Client.ServerException: Value cannot be null.
Parameter name: key
at Microsoft.SharePoint.Client.ClientRequest.ProcessResponseStream(Stream responseStream)
at Microsoft.SharePoint.Client.ClientRequest.ProcessResponse()
at Microsoft.SharePoint.Client.ClientContext.ExecuteQuery()
at SPBrowser.Extentions.SiteExtentions.IsCurrentUserAdmin(Site site)
at SPBrowser.NodeLoader.LoadWeb(TreeNode parentNode, Web web, MainForm form)
at SPBrowser.NodeLoader.LoadSite(TreeNode parentNode, ClientContext ctx, Site site, MainForm form, List`1 subwebs)

I don't know wether you can do something.
Maybe some checking for NULL or RootWeb, CurrentUser, ... is initialized correctly may help.
Thx.

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imir-hoxha avatar imir-hoxha commented on June 21, 2024

I am facing the same issue here.

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ismikhaylov avatar ismikhaylov commented on June 21, 2024

Hi!
I have same issue, it works well two weeks ago

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bramdejager avatar bramdejager commented on June 21, 2024

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patrikhellgren avatar patrikhellgren commented on June 21, 2024

I'm also seeing the same issue. @bramdejager you might want to have a look at the issue reported over in pnp/sp-dev-docs to see if this is related: SharePoint/sp-dev-docs#6281
At least it is the same error message and seems to have started on the 9th of september so the timing is also the same.

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slavag avatar slavag commented on June 21, 2024

Same issue here, we see this in lot of our customers, not all , but many (thousands).
Started at Sep 9.

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bramdejager avatar bramdejager commented on June 21, 2024

Checked a bunch of conditions, but I'm not able to track back any weird incorrect conditions. I have the same issue and error message on different tenants. But not all. Some tenants seem to work fine and don't cause any issues. I updated the CSOM to the latest version (August) but did not resolve the issue. I validated server/farm versions, but all were on version 16.0.20509.12005.

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jansenbe avatar jansenbe commented on June 21, 2024

@bramdejager : I'm also seeing this issue and can reproduce with creating a private channel in Teams and then connecting to that site using SPCB. Doing a Fiddler trace showed the 4th CSOM call after connecting a site collection fails with a server error. I did pull the ULS logs for that error and noticed a server side JSON serialization issue (which clearly is a bug). Looking at the stacktrace in the ULS log the error seems to originate from loading the ThemeInfo property: can you try to exclude that property and see if it fixes things?

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jansenbe avatar jansenbe commented on June 21, 2024

@bramdejager : internal thread started on this, will keep you all posted of the outcome

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phill29 avatar phill29 commented on June 21, 2024

Any movement on this? Is _api/web/ThemeInfo expected to work again anytime soon?

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