Comments (4)
PR-980 Chatwoot goes to standby
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@softshape I'm not sure if I understand the behavior properly. Would you be able to share a screencast if possible? Also, please share the additional information below.
1/ Are you running the app in production. If so, please specify the version, environment.
2/ Are there any errors in the browsers? Please share if there is any.
3/ Are there any errors in the server when you load the widget? Please share if there is any.
4/ Have you configured business hours? If not, the online status would be shown based on the user status.
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I suppose there is something user status related. Will try to enable business hours then, thanks for the tip!
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As result, it helped but still sometimes Chatwoot loses connection to webpage widget. It won't receive messages from Chatwoot until the webpage is refreshed. This is a different bug, though. So far the only way to fix it is to restart Chatwoot.
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Related Issues (20)
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- Playback of audio files from Facebook and Instagram not working HOT 1
- I keep getting messages from John Doe even after verifying the app with Facebook HOT 6
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- Browser Push Notifications don't work HOT 3
- Installation failed HOT 4
- Telegram contacts do not appear in Contact List HOT 1
- message scheduling HOT 4
- Ability to hide chat bubble after business hours HOT 2
- Scope of M365 OAUTH2.0 HOT 6
- Command also treated as normal message HOT 1
- Attachment not linked when there's no message content HOT 1
- unable to select packages HOT 1
- Images and files messages: client receive it, but its still red in chatwoot (time out reading data for server) HOT 3
- User Avatars not showing HOT 1
- Installation Failed - Ruby version mismatch? HOT 8
- Webhook Map fields for creating custom data structure HOT 4
- Setting form width HOT 1
- docker upgrade from version 2.8.1 to latest fails HOT 5
- Hangs on Redis conf file HOT 17
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