Widget is not working in native Facebook Messenger Browser

[p1rkl]

Widget is not working in native Facebook Messenger Browser

[linear]

PR-996 Widget is not working in native Facebook Messenger Browser

[vishnu-narayanan]

@p1rkl I am not able to understand. Would you be able to share a recording/screencast?

[humbernieto]

Facebook Messenger widgets disabled, cannot be used

[pranavrajs]

Please use this guide to set it up here.

[humbernieto]

Check the image on the chatwoot platform, it does not allow adding, it appears as disabled, I am not referring to Meta, I viewed the image, it even appears in black and white, it is disabled, let me understand.

[sojan-official]

Check the image on the chatwoot platform, it does not allow adding, it appears as disabled, I am not referring to Meta, I viewed the image, it even appears in black and white, it is disabled, let me understand.

You need to configure the environment variable for messenger to be enabled as @pranavrajs mentioned in the docs

[humbernieto]

Thank you very much, I just found them
FB_VERIFY_TOKEN=
FB_APP_SECRET=
FB_APP_ID=