Comments (4)
PR-1113 Order message a in conversation by date/timestamp
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@zhiru We don't recommend directly populating the database, as the associated callbacks won't be executed. You can reorder the messages and populate the messages through a script.
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we are using a system to get history of messages, so when post/api/v1/accounts/..../conversations/.../messages tha messages saves right, but i can control the order off arriving dates.
example: post a message with date May 21, 12:55 PM, than May 17, 3:43 PM, than May 20, 6:13 PM, the order in chat box get`s out off order.
I thought my team inserted it directly through the database but they told me they used the API as I mentioned above in the post, but they are using this one (https://www.postman.com/chatwoot/workspace/chatwoot-apis/request/162770-8f87071b-9910-4271-935a-7a12d619d109)
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