Comments (2)
vishnu-narayanan
commented on May 13, 2024
We have identified the issue and working on a fix.
from status.
sojan-official
commented on May 13, 2024
The impact was due to an unexpected burst of traffic from our third-party messaging channels, which impacted the performance of our database and caching layer. This led to a service outage for many of our cloud customers.
We have identified the bottlenecks and have applied upgrades to avoid further impact. We will be working on further reinforcements to prevent future occurrences.
from status.
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