Media not appearing in plex

[Organikk]

Media not appearing in plex

[desimaniac]

~You'll need to looks the the logs for Plex Autoscan and see why it's not running. Checkout the wiki page for "logs".~ (sorry missed that part when I browsed via my smartphone). Then either come to the forums or join the discord chat. On Feb 1, 2018, at 4:18 PM, Organikk <[email protected]<mailto:[email protected]>> wrote: Hi there, I've read the FAQ's for Autoscan and also monitored all services and logs. Everything looks great with no warnings or errors. However nothing is populating in Plex automatically unless I run a manual scan. Any help is appreciated. Thanks — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub<#67>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AFPz1HaYP5sT9K8y9r6po1StGfv12_4sks5tQjgjgaJpZM4R2X9a>.

[Organikk]

I would paste the logs but there is a lot of info in there I'd want to redact. I can say however that everything in the auto_scan log is an INFO event and not a warning or error. Here is a snippet:

2018-02-01 23:04:38,408 -     INFO -      PLEX [140517563864832]: Scan request is now being processed
 2018-02-01 23:04:38,425 -     INFO -      PLEX [140517563864832]: No 'Plex Media Scanner' processes were found.
 2018-02-01 23:04:38,425 -     INFO -      PLEX [140517563864832]: Starting Plex Scanner
 2018-02-01 23:04:38,692 -     INFO -      PLEX [140517563864832]: Finished scan!
 2018-02-01 23:04:38,706 -     INFO -      PLEX [140517563864832]: Removed '/data/Movies/<example>' from database
 2018-02-01 23:04:39,708 -     INFO -      PLEX [140517563864832]: There is 0 queued items remaining...

Unrelated question — no media is showing up in my google drive under their respective folders either. Does it only get transferred there at a certain time or when certain criteria is met?

Thanks

[desimaniac]

I suggested Discord since I thought it would be easier for you to share more detailed logs.

Regarding Google Drive uploading, please go through the "UnionFS Cleaner" page on the wiki.

Regards to your log file, I cant tell if the scan is working or not since there is supposed to be a lot more information there (see below). Not sure if that part has been redacted by you.

If you get a chance, try this..

docker exec -u plex -i plex bash -c 'ls -la /data/Movies/<example>'

and see if you can even see the file listing.

[Organikk]

It seems Autoscan is working now fairly consistently now. Not sure if that is from me enabling 'Partial Library Scans' in Plex or if it just decided to work. Google drive is also working as expected once I hit the criteria for upload.

I appreciate your help troubleshooting that.

[desimaniac]

You don't need "partial library scans" for it to work.