Comments (11)
Hi, thanks for getting in touch! Is this still happening if you to edit the affected page in a private/incognito mode?
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Hi @i-just , and thank you for reaching out. Yes, this happens also in incognito mode....
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Thanks for confirming! I’m not able to reproduce this. Could you please send your composer.json
, composer.lock
and database export to [email protected] (and point to the section where this is happening) so we can try to reproduce and dig deeper?
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@i-just i sent the contents to the support email and I also attached the .env just in case (I removed sensitive data)...
I also have contents in the custom config.php file, but that is frontend related. anyhow let me know if you need it.
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@i-just can you confirm if you received the file?
i sent it via wetransfer so probably the sender wasn't my email. just thought about it now.
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Hi @pnpaes, it doesn’t look like we received those files. Can you please try sending again?
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Hi @i-just, I sent the email again now.
I referenced the issue number in the subject :)
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Thanks @pnpaes. We got it this time!
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Thanks again for the files. I can see the issue you described using your files.
As per @ttempleton’s suggestion, updating to Neo 4.2.0 resolves this issue.
FWIW, setting 'enableLazyLoadingNewBlocks' => false,
via the config/neo.php
file (while still on Neo 4.1.3) seems to fix the problem.
I’ll close this now, but feel free to reply if you run into any further problems.
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@i-just
Updating to 4.2.0 did the trick!
Thank you very much for the support. Highly appreciated ;)
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Great news! Thanks for confirming.
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