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Hi there Work Experience
July 1st, 2021 – Now | San Salvador de Jujuy, Jujuy, Argentina
- Technical Support Engineer
- Linux and Windows system administration
- Incident management
- Docker containers administration
- Monitoring systems Datadog, Kibana
August 1st, 2017 – June 31st, 2021 | San Salvador de Jujuy, Jujuy, Argentina
- NOC Team Lead
- Development, implementation, start-up and technical control of HFC, FTTH, DVB-C, IPTV and OTT technology projects
- Taking measurements and historical monitoring of variability in optical and electrical signals to improve the quality of service to the consumer.
- Search for competitive solutions to continue advancing in the technological deployment of the company.
- Development of procedures and policies to improve the internal operational control of the technical area.
- Dictation of constant training to technical staff, customer service and call center.
- Incident attention and problem solving