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patroqueeet avatar patroqueeet commented on June 14, 2024 1

re 1) customers buy a SaaS service but then they are requesting some manual additional service. instead of creating a fresh invoice we add a pending invoice item in the stripe UI to be charged along the next subscription based invoice.
re 2) our system was created, when stripe did not have this feature and as of now we don't want stripe to appear in our customer communication. so all forms, emails, pdfs are managed and created on our side.

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arnav13081994 avatar arnav13081994 commented on June 14, 2024

@patroqueeet Finally was able to reproduce this in the following scenario:

  1. Create a subscription with 1 or more recurring Price objects
  2. After the upcoming invoice is created (and the invoice.created event is fired), update the subscription to also include a one time price object.
  3. The invoice now will not have the invoice_item object associated with it.

Please note that in case the subscription is created with a recurring and a one time price, everything works as expected. It is only when the subscription gets updated with a one time object that this issue is observed. I'm just curious about the following:

  1. Why are you updating subscriptions? This might be indicative of a deeper issue in the way the code is structured.
  2. Why are you not using the hosted Invoices? I think they can also be whitelisted but I am not sure about that.

from dj-stripe.

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