all devices are away !

[djtimca]

all devices are away !

[djtimca]

I have seen this issue come up when the user you are logging in with is not the "Owner" of the Google Wifi system in Google's system. If you are just a system manager it will not pull up correctly.

[gorinie]

What should I do ? Create in Hassio a user with the same name than Google User ? Edoardo Il 9 dic 2020, 16:48 +0100, djtimca <[email protected]>, ha scritto:

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I have seen this issue come up when the user you are logging in with is not the "Owner" of the Google Wifi system in Google's system. If you are just a system manager it will not pull up correctly. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

[djtimca]

It is actually related to the user/config in the Google Wifi/Home app. There is a system owner and system managers. For some reason there have been some folks who's Google Home app lists them as a manager rather than the owner and this is the type of thing that seems to show up in that case.

You need to be set up as the owner in Google Wifi/Home in order to make this work.

Unfortunately it seems that if you are listed as manager it looks like the only way to fix is to do a factory reset of the network and configure it again.

[denko81]

I just checked and I am owner but I have same problem.

[djtimca]

If you uninstall and reinstall the integration do you have any different behaviour?

[gorinie]

I will try. Edo Il 4 gen 2021, 01:29 +0100, djtimca <[email protected]>, ha scritto:

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If you uninstall and reinstall the integration do you have any different behaviour? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

[gorinie]

no way, it is the same. regards, Edoardo

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On 5 Jan 2021, 07:57 +0100, Edoardo Gorini ***@***.***>, wrote: I will try. Edo Il 4 gen 2021, 01:29 +0100, djtimca ***@***.***>, ha scritto: > If you uninstall and reinstall the integration do you have any different behaviour? > — > You are receiving this because you authored the thread. > Reply to this email directly, view it on GitHub, or unsubscribe.

[quanturium]

Same here. Owner of the account and seeing all devices as away.

[djtimca]

Try getting a new API key and reinstalling the integration.