App force update

[atheer10]

App force update

[Andronovo-bit]

Hi @atheer10 . We are under review. If you want, you can try the suggestions below until this process is complete.

• Can you try to make it "true" this line? (HMSGameManagerService.cs) (After this update, you may need to do an update to try this code.)

• Did you release a new version directly or did you try it using a closed test?

[atheer10]

@Andronovo-bit

• Have created a build with that fix, will keep you updated on the results once it is approved from the store.

• No, we have always created a new release version, as the option for force update is not available on closed testing.

[atheer10]

@Andronovo-bit
Looks like those settings were off ! I will make a new build and share it
This is the URL of the game : https://appgallery.huawei.com/app/C105911883

[Andronovo-bit]

@atheer10

Hi, thank you for opening your game in Turkey. We checked the game with logs, but we didn't see any "game service and update function triggered" logs. You should enable game service and use HMSGameServiceManager for force updating.

For instance;

If you want to use it in a starting scene, you can add the below code.

HMSGameServiceManager.Instance.InitGameManagers()
HMSGameServiceManager.Instance.CheckAppUpdate(true,true)

OR

If you already use HMSGameServiceManager in your scene, you can change the InitGameManager's function's body like below.

 public void InitGameManagers()
     {
             ...
             ...
            CheckAppUpdate(true, true);
      }

After calling this function, you will be automatically callback to the 'OnUpdateInfo' methods in HMSGameService and the Update Dialogue will be opened in your game.

[github-actions]

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[atheer10]

@Andronovo-bit
We have created a new build with the fix above of changing the CheckAppUpdate values to true and installed it on the device, then uploaded another newer version to the store, we can see from the store/notification that there's an update available, however nothing shows up within the app to prompt an update.

[Andronovo-bit]

@atheer10
Ok I understood. I should have asked before. Did you activate the game service on AppGallery panel ? And also, did you enable gamekit in unity-plugin? Like the below images.

Do you mind if can you send a game url or apk for review?

[Andronovo-bit]

I tried to download this app, but I couldn't see it in the gallery. Is released this app or can we accessable in Turkey ? I guess this game don't available in my region.

[atheer10]

@Andronovo-bit

• We a made two new releases with the game services enabled both in Unity project and in app gallery, but the pop-up doesn't show up. We get a notification that there's a new update as shared above, but no in-game pop-up.

• Yes, the game is not available there, I will update the release to include it.

[Andronovo-bit]

@atheer10

• Okay, we wait for release in our region to test your application.

• Can you share the log records of the scenario where the update popup should appear in our application?

[atheer10]

@Andronovo-bit

• We've updated the app and added Turkey, you should be able to find it in the App Gallery store. We will release a newer update so we can test the force update function .
• In terms of where it should appear, since the logic is mostly in the awake, and init methods, it should appear at the loading screen of the game.

[atheer10]

@Andronovo-bit

• Correct , there was a setting that was turning off the game service, we enabled that again and just released a new version 4494, but perhaps it's not going to show as there's no newer version yet.
• We are using the second method to call the update

[Andronovo-bit]

• It looks everthing is OK @atheer10, on code side. If you enabled the Game service and used it at startup, everything is OK.
• After this code releasing, if you do new update we can see what's going on background in log records.