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Crashes on external monitor about files HOT 9 OPEN

FastFarmer avatar FastFarmer commented on September 26, 2024
Crashes on external monitor

from files.

Comments (9)

yaira2 avatar yaira2 commented on September 26, 2024

Thank you for the report

  1. Can you check if this is also an issue with other WinAppSdk applications like Phone Link?
  2. Is this only an issue if you move Files to the other monitor?
  3. In the future, please upload the log file as an attachment as it helps keep the report tidy and reduce extra scrolling on the GitHub page.

from files.

FastFarmer avatar FastFarmer commented on September 26, 2024

Yes. There seems to be a conflict with -
https://www.microsoft.com/store/productId/9PF4KZ2VN4W9?ocid=pdpshare
Yes. Only happening when I plug in an external monitor.

from files.

yaira2 avatar yaira2 commented on September 26, 2024

I don't think TTB is using WinAppSdk @sylveon

from files.

sylveon avatar sylveon commented on September 26, 2024

It's not. Does the issue still occur if TTB isn't running.

from files.

FastFarmer avatar FastFarmer commented on September 26, 2024

TTB running, files crashes.. wont load at all.
TTB not running, files works fine.

from files.

yaira2 avatar yaira2 commented on September 26, 2024

The only thing I can think of is that we set the NonRudeHWND property when "Automatically hide the taskbar" is enabled. I doubt that would be interfering, but it would help if you test Phone Link and let us know if that also has this issue.

from files.

sylveon avatar sylveon commented on September 26, 2024

Does this issue repro for you with Files Insider? I can't repro it there for me when adding a monitor to my VM while using Files Insider.

Also, if you're able to, a memory dump would be helpful.

from files.

FastFarmer avatar FastFarmer commented on September 26, 2024

I downloaded File Insider Preview. Is that what you are talking about? Same.

However, when I try and load files I now get -
Screenshot 2024-03-04 072011

from files.

FastFarmer avatar FastFarmer commented on September 26, 2024

Yes. There seems to be a conflict with - https://www.microsoft.com/store/productId/9PF4KZ2VN4W9?ocid=pdpshare Yes. Only happening when I plug in an external monitor.

FYI I cant reproduce this consistantly with TB running or not, so I dont think there is a conflict afterall

from files.

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