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Anuril avatar Anuril commented on May 25, 2024

I'm trying to replicate this issue, and from what I can see with 0.5.5, this issue doesn't exist.
grafik

Can you try to upgrade and see if it still persists?

Also: Did you configure the field "Auto Suspend Reason" in the Settings?

grafik

I'll have an order expire in 20 minutes, I can then tell you if i could replicate the automated part.

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Anuril avatar Anuril commented on May 25, 2024

I'm sorry, I cant' replicate your issue. My system automatically suspended the order (red) as well as manually (green) - both times it used the comment.

grafik

Please update to FOSSBilling Version 0.5.5 and verify your settings. If the issue persists, feel free to reach out again.

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TheCuteFoxxy avatar TheCuteFoxxy commented on May 25, 2024

I'll update to 0.5.5 and see if the issue persists.

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TheCuteFoxxy avatar TheCuteFoxxy commented on May 25, 2024

Not sure what exactly was causing it, but its working now after re-installing 0.5.3 (can't upgrade to 0.5.5 due to issues when installing)

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