Moving items into Recycle Bin is not working

[odinokov0]

Moving items into Recycle Bin is not working

[Aga-C]

Currently, we don't have support for moving entire conversations to the recycle bin. As the dialog states, it completely removes it from your device.

If you want to remove the entire conversation with a possibility to revert it, you have currently two possibilities:

• Select a single message in a conversation, tap the three dots menu, choose Select all, and then press the recycle bin icon. It will move all messages to the recycle bin. The conversation will still be visible in the list, but without any messages.
• You can also move conversation to the archive. You won't see the conversation on the list, but when receiving a new message, it will be reverted along with all messages in it.

[s38b35M5]

@Aga-C I can understand that you don't see this as a bug as it is functioning as you intend, but the wording of the settings doesn't seem to limit the recycling bin to individual messages, and since whole conversations are just as likely, or even more likely to be deleted, this will be perceived as a bug by most users.

Considering it presents as an option to move all deleted items (including conversations) to recycle bin, where you can later decide to empty it, and in reality, the conversation deletes permanently, users will lose data they may have thought they were not in danger of losing.

I humbly suggest that if you cannot add the function to recycle whole conversations, then the wording of the option, and the conversation confirmation dialog should be updated to explicitly detail this behavior. This should be considered a bug until then.