IE 9, IE 11, Edge issues

[foxycart]

IE 9, IE 11, Edge issues

[adamjudd]

@misacvetkovic - sorry to hear you're having trouble with the checkout. Could you confirm your store so we could take a look at the checkout and see what might be going on?

[misacvetkovic]

@adamjudd thank you for your replay, the store in question is on https://sanair.com/sanair_wp/store/ if you check it in IE 11 , you will see broken checkout. Could it be http and https issue ?

[adamjudd]

@misacvetkovic - thanks for the link. I believe I can see what you're saying, it's showing the page without any of the heading text, and the cart item image is larger and behind the fields.

The page you're seeing here is actually the full-page cart display, but as you've used the checkout template for this template as well, it's trying to load it as the checkout display. As it's just the cart though, not all of the language strings are there that the checkout expects, so it displays weirdly. If you view the full-page cart display in other browsers too, I believe it'll show the same way (it does for me at least).

The reason it's just showing in IE though is because Sidecart is not working correctly for your website in IE. We have a ticket open to correct that issue - but it falls back to loading the full-page cart instead. If you get the cart template updated to include the correct cart parameters, that should get it working for you though - and we have some documentation about what the placeholders need to look like for the cart here: https://wiki.foxycart.com/v/2.0/templates/intermediate-automagicache

I'm going to close this issue for now - as updating the cart template should get things working as expected for you. Let us know if we can help any further!

[misacvetkovic]

@adamjudd Yes, thank you, I have manage to fix it as per your instructions!