Inventory Cisco Switch in Stack

[francisco-vilaca]

Inventory Cisco Switch in Stack

[trasher]

First, try with latest GLPI release. If you can reproduce, we need an inventory file we can inspect and use to reproduce.

[francisco-vilaca]

how can i download the inventory file to send you ?

[trasher]

On the main tab of the asset, there is a download icon at the right of the " Inventory information " panel.

[trasher]

Maybe fixed as of glpi-project/glpi#15759

[trasher]

I did not pay attention you were using an outdated GLPI version...

[francisco-vilaca]

ok i have updated my GLPI to the latest version 10.0.12. but the problem persists.
Here is my inventory file so you can have a look

networkequipment_0_99.txt
networkequipment_0_98.txt

[stonebuzz]

Concerning networkequipment_0_99.txt

The agent pulls up two stacks with their own serial

<COMPONENT>
  <CONTAINEDININDEX>64</CONTAINEDININDEX>
  <DESCRIPTION>SG500-52 52-Port Gigabit Stackable Managed Switch</DESCRIPTION>
  <FIRMWARE>1.4.0.02</FIRMWARE>
  <FRU>2</FRU>
  <INDEX>67108992</INDEX>
  <MANUFACTURER>Cisco Systems, Inc.</MANUFACTURER>
  <MODEL>SG500-52-K9</MODEL>
  <NAME>SG500-52 Stack Unit 1</NAME>
  <REVISION>V04</REVISION>
  <SERIAL>DNI20380ACP</SERIAL>
  <TYPE>chassis</TYPE>
  <VERSION>1.4.11.5</VERSION>
</COMPONENT>

and

<COMPONENT>
  <CONTAINEDININDEX>64</CONTAINEDININDEX>
  <DESCRIPTION>SG500-52 52-Port Gigabit Stackable Managed Switch</DESCRIPTION>
  <FIRMWARE>1.4.0.02</FIRMWARE>
  <FRU>2</FRU>
  <INDEX>134217856</INDEX>
  <MANUFACTURER>Cisco Systems, Inc.</MANUFACTURER>
  <MODEL>SG500-52-K9</MODEL>
  <NAME>SG500-52 Stack Unit 2</NAME>
  <REVISION>V04</REVISION>
  <SERIAL>DNI21440632</SERIAL>
  <TYPE>chassis</TYPE>
  <VERSION>1.4.11.5</VERSION>
</COMPONENT>

so for me the distribution of network ports (Gi or Fa) is correct

GLPI will not separate Gi and Fa network port, as this means creating a new stack with no information and which is not seen by the inventory agent.

[stonebuzz]

To clarify,
GLPI currently links all network ports Fa1 and Gi1 to the first stack and links network ports Fa2 and Gi2 to the second stack.

what is good behaviour

[trasher]

I should not have reopen; I was not totally woke up :D @stonebuzz is right

It seems there is nothing much GLPI can do with such inventories. You did not tell which agent/version you're using (try latest if it's not already the one you use); maybe agent could be improved, I really have no idea.

From a GLPI point of view, there is no bug so far.

[francisco-vilaca]

OK, if you say that is the behaviour expected...
But honestly I find very odd that the GLPI getting those informations that I cannot find in my switch configurations
here is the output of all interfaces of the switch

SWTRANSITO#show interfaces status
Flow Link Back Mdix
Port Type Duplex Speed Neg ctrl State Pressure Mode

---

gi1/1/1 1G-Copper -- -- -- -- Down -- --
gi1/1/2 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi1/1/3 1G-Copper -- -- -- -- Down -- --
gi1/1/4 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi1/1/5 1G-Copper Full 100 Enabled Off Up Disabled On
gi1/1/6 1G-Copper Full 1000 Enabled Off Up Disabled On
gi1/1/7 1G-Copper -- -- -- -- Down -- --
gi1/1/8 1G-Copper -- -- -- -- Down -- --
gi1/1/9 1G-Copper -- -- -- -- Down -- --
gi1/1/10 1G-Copper -- -- -- -- Down -- --
gi1/1/11 1G-Copper -- -- -- -- Down -- --
gi1/1/12 1G-Copper -- -- -- -- Down -- --
gi1/1/13 1G-Copper Full 1000 Enabled Off Up Disabled On
gi1/1/14 1G-Copper -- -- -- -- Down -- --
gi1/1/15 1G-Copper -- -- -- -- Down -- --
gi1/1/16 1G-Copper -- -- -- -- Down -- --
gi1/1/17 1G-Copper -- -- -- -- Down -- --
gi1/1/18 1G-Copper -- -- -- -- Down -- --
gi1/1/19 1G-Copper -- -- -- -- Down -- --
gi1/1/20 1G-Copper -- -- -- -- Down -- --
gi1/1/21 1G-Copper -- -- -- -- Down -- --
gi1/1/22 1G-Copper -- -- -- -- Down -- --
gi1/1/23 1G-Copper -- -- -- -- Down -- --
gi1/1/24 1G-Copper Full 1000 Enabled Off Up Disabled On
gi1/1/25 1G-Copper Half 10 Disabled Off Up Disabled On
gi1/1/26 1G-Copper -- -- -- -- Down -- --
gi1/1/27 1G-Copper -- -- -- -- Down -- --
gi1/1/28 1G-Copper -- -- -- -- Down -- --
gi1/1/29 1G-Copper -- -- -- -- Down -- --
gi1/1/30 1G-Copper -- -- -- -- Down -- --
gi1/1/31 1G-Copper -- -- -- -- Down -- --
gi1/1/32 1G-Copper -- -- -- -- Down -- --
gi1/1/33 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi1/1/34 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi1/1/35 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi1/1/36 1G-Copper Full 1000 Enabled Off Up Disabled On
gi1/1/37 1G-Copper -- -- -- -- Down -- --
gi1/1/38 1G-Copper -- -- -- -- Down -- --
gi1/1/39 1G-Copper -- -- -- -- Down -- --
gi1/1/40 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi1/1/41 1G-Copper Full 1000 Enabled Off Up Disabled On
gi1/1/42 1G-Copper Full 1000 Enabled Off Up Disabled On
gi1/1/43 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi1/1/44 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi1/1/45 1G-Copper Full 1000 Enabled Off Up Disabled On
gi1/1/46 1G-Copper Full 1000 Enabled Off Up Disabled On
gi1/1/47 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi1/1/48 1G-Copper Full 1000 Enabled Off Up Disabled On
gi1/1/49 1G-Combo-F Full 1000 Disabled Off Up Disabled Off
gi1/1/50 1G-Combo-C -- -- -- -- Down -- --
gi2/1/1 1G-Copper -- -- -- -- Down -- --
gi2/1/2 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi2/1/3 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi2/1/4 1G-Copper -- -- -- -- Down -- --
gi2/1/5 1G-Copper -- -- -- -- Down -- --
gi2/1/6 1G-Copper -- -- -- -- Down -- --
gi2/1/7 1G-Copper -- -- -- -- Down -- --
gi2/1/8 1G-Copper -- -- -- -- Down -- --
gi2/1/9 1G-Copper -- -- -- -- Down -- --
gi2/1/10 1G-Copper -- -- -- -- Down -- --
gi2/1/11 1G-Copper -- -- -- -- Down -- --
gi2/1/12 1G-Copper -- -- -- -- Down -- --
gi2/1/13 1G-Copper -- -- -- -- Down -- --
gi2/1/14 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi2/1/15 1G-Copper Full 1000 Enabled Off Up Disabled On
gi2/1/16 1G-Copper Full 1000 Enabled Off Up Disabled On
gi2/1/17 1G-Copper Full 1000 Enabled Off Up Disabled On
gi2/1/18 1G-Copper Full 1000 Enabled Off Up Disabled On
gi2/1/19 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi2/1/20 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi2/1/21 1G-Copper Full 1000 Enabled Off Up Disabled On
gi2/1/22 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi2/1/23 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi2/1/24 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi2/1/25 1G-Copper Full 1000 Enabled Off Up Disabled On
gi2/1/26 1G-Copper -- -- -- -- Down -- --
gi2/1/27 1G-Copper -- -- -- -- Down -- --
gi2/1/28 1G-Copper -- -- -- -- Down -- --
gi2/1/29 1G-Copper -- -- -- -- Down -- --
gi2/1/30 1G-Copper Full 100 Enabled Off Up Disabled Off
gi2/1/31 1G-Copper -- -- -- -- Down -- --
gi2/1/32 1G-Copper -- -- -- -- Down -- --
gi2/1/33 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi2/1/34 1G-Copper Full 1000 Enabled Off Up Disabled On
gi2/1/35 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi2/1/36 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi2/1/37 1G-Copper -- -- -- -- Down -- --
gi2/1/38 1G-Copper -- -- -- -- Down -- --
gi2/1/39 1G-Copper -- -- -- -- Down -- --
gi2/1/40 1G-Copper -- -- -- -- Down -- --
gi2/1/41 1G-Copper -- -- -- -- Down -- --
gi2/1/42 1G-Copper -- -- -- -- Down -- --
gi2/1/43 1G-Copper -- -- -- -- Down -- --
gi2/1/44 1G-Copper -- -- -- -- Down -- --
gi2/1/45 1G-Copper -- -- -- -- Down -- --
gi2/1/46 1G-Copper -- -- -- -- Down -- --
gi2/1/47 1G-Copper -- -- -- -- Down -- --
gi2/1/48 1G-Copper Full 1000 Enabled Off Up Disabled Off
gi2/1/49 1G-Combo-C -- -- -- -- Down -- --
gi2/1/50 1G-Combo-F Full 1000 Disabled Off Up Disabled Off

                                      Flow    Link

Ch Type Duplex Speed Neg control State

---

Po1 1G Full 1000 Enabled Off Up
Po2 1G Full 1000 Enabled Off Up
Po3 1G Full 1000 Enabled Off Up
Po4 1G Full 1000 Enabled Off Up
Po5 1G Full 1000 Enabled Off Up
Po6 1G Full 1000 Enabled Off Up
Po7 1G Full 1000 Enabled Off Up
Po8 1G Full 1000 Enabled Off Up
Po9 -- -- -- -- -- Not Present
Po10 -- -- -- -- -- Not Present
Po11 -- -- -- -- -- Not Present
Po12 -- -- -- -- -- Not Present
Po13 1G Full 1000 Enabled Off Up
Po14 -- -- -- -- -- Not Present
Po15 1G Full 1000 Enabled Off Up
Po16 -- -- -- -- -- Not Present
Po17 -- -- -- -- -- Not Present
Po18 1G Full 1000 Enabled Off Up
Po19 -- -- -- -- -- Not Present
Po20 -- -- -- -- -- Not Present
Po21 -- -- -- -- -- Not Present
Po22 -- -- -- -- -- Not Present
Po23 -- -- -- -- -- Not Present
Po24 -- -- -- -- -- Not Present
Po25 -- -- -- -- -- Not Present
Po26 -- -- -- -- -- Not Present
Po27 -- -- -- -- -- Not Present
Po28 -- -- -- -- -- Not Present
Po29 -- -- -- -- -- Not Present
Po30 1G Full 1000 Enabled Off Up
Po31 -- -- -- -- -- Not Present
Po32 -- -- -- -- -- Not Present
SWTRANSITO#

as you can see, in the switch configuration do not have any interface with the name fa*//

same thing for the ips address, GLPI says that my switch have 0.1.134.160

As you can see here

But on my switch configuration that ip do not exist

SWTRANSITO#show ip interface

IP Address        I/F    I/F Status  Type   Directed  Prec Redirect Status
                         admin/oper         Broadcast

---

0.0.0.0/32 vlan 1 DOWN/DOWN DHCP disable No enable Not
receiv
ed
172.16.253.200/24 vlan 253 UP/UP Static disable No enable Valid

SWTRANSITO#

and now during the night GLPI run another inventory this is the outcome

networkequipment_0_98.txt

This problem of removing the ports out of the blue happens with anothers switchs as well, and the problem of the ip 0.1.134.160 occurs in most of the cisco switchs and i can guatantee the i do not have that ip address in any of my switchs

[trasher]

as you can see, in the switch configuration do not have any interface with the name fa*//

Well, those are present in XML file; this is therefore an agent issue. I have no idea why but there is certainly a reason why it happens (a bug or else). Consider opening a discussion on agent repository.

same thing for the ips address, GLPI says that my switch have 0.1.134.160

Well, that's another problem; but if it's present in XML file; GLPI will just handle it. No idea if it's related to something the plugin sends, or if it's related to the agent (this seems what's being discussed on #469).