[app] Go back to intro screen after sign out

[googlecloudplatform]

[app] Go back to intro screen after sign out

[nishit-v]

Hi @morethanreal

We tried reproducing the issue where study list was blank after signing out. However, we didn't face the issue. Attached video for reference. iOS_GitHub_#59.zip

Issue might have happened due to Slow Internet/Server/API.

Please let us know if you are still able to reproduce this consistently and also was this in which Mobile Platform - Android and iOS ?

Thanks,

[zohrehj]

@nishit-v I think the suggestion is for the app to redirect to the intro screen instead of study list page after sign out; or display a custom message that you have signed out of X

[nishit-v]

@zohrehj We will display a custom toast message "You have been signed out of the app." after signing out.

[morethanreal]

It should also clear the cached studies and not display the list. Currently you can still interact with the study list, and tapping on the study will take you to the login screen.

[SR-btc]

Hi Yvonne, Zohreh, the idea was to allow users to view latest published studies ongoing in their landing screen (study list) even if they are not signed in. The state of this screen when not signed-in, does not contain anything participant/user specific and is more informational in nature. Users can browse through studies, read the study overviews (multi-page content) per study, and also view the Consent Document per study. None of this requires sign-in but helps the user understand what each study is about and what its terms are. And if they find something relevant to them , they can tap on the Join Study button and only then would be required to sign-in. So we dont force people to sign in until that point, and make it easy for people to view the latest study list ongoing even when not signed in.

These were the thoughts the team had back then during the main project. Wanted to let you know. I agree it was not very apparent that you have signed out but the toast message could solve that. If you would still prefer to have the user go back to the original landing screen, please let us know and we will make the change.

Thanks

@zohrehj @morethanreal

[morethanreal]

Yes, I prefer that once you sign out, the only screen you see is the full page sign in/sign up screen.

[SR-btc]

@morethanreal could you confirm you mean this is the gateway app landing screen (that has the app intro with a swipeable set of screens, along with buttons to Sign Up and Sign In)? That is the screen Zohreh is referring to above, but from your comment it looks like you are referring to either the primary Sign In screen or Sign Up screen. Please confirm so we can make the change as per that. I think it is better we take the user to the app intro screen rather than either the Sign In or the Sign Up screens.

[SR-btc]

Hi Yvonne, Zohreh, the idea was to allow users to view latest published studies ongoing in their landing screen (study list) even if they are not signed in. The state of this screen when not signed-in, does not contain anything participant/user specific and is more informational in nature. Users can browse through studies, read the study overviews (multi-page content) per study, and also view the Consent Document per study. None of this requires sign-in but helps the user understand what each study is about and what its terms are. And if they find something relevant to them , they can tap on the Join Study button and only then would be required to sign-in. So we dont force people to sign in until that point, and make it easy for people to view the latest study list ongoing even when not signed in.

These were the thoughts the team had back then during the main project. Wanted to let you know. I agree it was not very apparent that you have signed out but the toast message could solve that. If you would still prefer to have the user go back to the original landing screen, please let us know and we will make the change.

Thanks

@zohrehj @morethanreal

Also tagging @jkrogers18 to weigh in on this

[jkrogers18]

I agree that the most intuitive user experience is for a signed-out user to see only account creation / login screens. However, we should size this effort and evaluate options before making any changes.

[zohrehj]

@SR-btc any updates on this?

[SR-btc]

Added it to the product backlog document for sizing and prioritization along with other enhancements. Will be taken up in future sprints based on that.

[SR-btc]

Given the new Hydra based sign-in screen, here's what has been agreed on:

Standalone App > App behavior after sign out

1. The app must navigate to the Welcome/Overview screen after sign out.
2. The Welcome screen of the app will have the Join Study button renamed to ‘Participate’, this will redirect to the Sign In screen and from here, the user can either sign in or sign up as required.
3. The Welcome screen will also have the View Consent shortcut removed.

Gateway app
User will be redirected to App Overview screen after sign out

[nishit-v]

Above enhancement is verified and working fine in iOS builds
Standalone app - 1.0(147)
Gateway app - 1.0(148)

[Lathan-btc]

Above enhancement is verified and working fine in Android builds
Standalone app - 1.0(44)
Gateway app - 1.0(44)