Comments (2)
In the past, I have always looked to the Practical Service Design site for examples and how to think about approaching this. There are a number of great tools and resources here:
- Tools & Templates: http://www.practicalservicedesign.com/resources/
- The difference between a journey map and a service blueprint https://blog.practicalservicedesign.com/the-difference-between-a-journey-map-and-a-service-blueprint-31a6e24c4a6c
from digitalgov.gov.
Closing in favor of #1922
from digitalgov.gov.
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