Barcelona, Spain | [email protected] | LinkedIn

Experienced software developer with seven years of expertise in web engineering, adept at delivering innovative solutions. Recognized for developing a vendor onboarding solution that increased satisfaction scores by 60%, resulting in €1.5 million in cost savings. Versatile and adaptable, with a strong track record in startup and multinational corporate environments. Passionate about driving excellence and leveraging technology to exceed expectations.

• Full-Stack Developer
• Web Developer
• Frontend Developer: JavaScript, HTML/CSS, Vue.js, ReactJS, AngularJS
• Backend Developer: GO, Kotlin, Node.js, Express.js, RESTful APIs
• Database Management: SQL, MongoDB, Elastic Search
• Version Control: Git, Github, Gitlab
• Agile Development
• Responsive Design
• UI/UX Design
• Testing/Debugging
• Deployment/DevOps

• Led the design and development of the contact SDK's full-scale architecture.
• Enhanced security in compliance systems while maintaining high coding standards.
• Reduced the "cost of contact" by 7 euros per minute by integrating the SDK into apps.
• Led a company-wide initiative to improve observability across all "Partner" services, achieving a 99% availability rate.
• Built an end-to-end chat support system for partners and agents, facilitating faster issue resolution.
• Reduced KYC processing time from 7 days to 2 hours.
• Received numerous awards for outstanding performance.

February 2022 - Present

• Facilitating partners in acquiring enhanced daily operational insights through the development of a tailored solution aligned with their requirements. The project, characterized by a data-driven approach, has yielded a notable 60% increase in partner satisfaction survey results.
• Actively engaged in the development of an automated messaging system facilitating seamless communication between agents and partners, thereby enhancing accessibility and resulting in a cost-saving of €7/minute on partner calls.
• Led the creation and upkeep of an innovative SDK for web-based contact support, integrated across various Glovo platforms (customer, courier & partners) in 25 countries.
• Promoting operational excellence by monitoring Datadog alerts, participating in on-call rotations, and improving the team's monitoring skills.

April 2020 - January 2022

• Maintained a system of microservices consisting of 13+ service clusters with multiple load-balanced AWS EC2 instances and GCP VM instances.
• Led a team of five developers in transitioning three services from a monolithic architecture to microservices, reducing CI/CD time from one hour to seven minutes.
• Developed an end-to-end flow enabling agents to upload offline selfies and perform selfie-to-ID face comparison through a sophisticated web app, reducing KYC processing time from seven days to two hours.
• Addressed security vulnerabilities related to AWS pre-signed URLs for document uploads.

October 2018 - March 2020

• Built a full-stack web application facilitating customers looking to buy motor insurance for USA's one of the leading insurance providers Nationwide Insurance.
• Single-handedly developed and maintained the error engine, in which all the errors coming from the backend are caught on the front end and a relevant screen is shown to the end-user.

September 2016 - September 2018

• Vendor enablement system build for 7-eleven for inventory management. Working on Salesforce CMS and jQuery.
• Enabled zero-downtime deployments by adding redundancy for app instances and doing rolling upgrades.

• Rajasthan Technical University
  • Bachelor in Technology (Major: Electronics & Communication)
  • 2012 - 2016