Comments (20)
Can you reproduce the issue?
from ios.
Good question.
There is no action we can take to reproduce it directly.
It just happens when the app is not used for some time.
from ios.
Good question. There is no action we can take to reproduce it directly. It just happens when the app is not used for some time.
So it happened more than once?
from ios.
Yes, otherwise I would have thought that we might made a mistake while configuring the server.
As said earlier - there is no specific action we can take to reproduce this.
After configuring the server the app works fine with no issues.
After not using the app for a while, the server configuration is gone and we need to reconfigure the server. I don't know the exact time required to loose the server configuration but I guess its either some background task, a wakeup procedure after reactivating the app or an IOs issue with the storage causing that issue.
Just as a side note - there is enough free space on the iphone and it shouldn't be an issue to store the configuration :)
Is there some kind of log I can turn on, which logs all what happens when the app is not actively used?
from ios.
In the App settings inside "Debugging" you can find a button to export logs, when this happens again please do so (after login of course)
from ios.
2024-05-27_12.34.11+0200.logs.zip
These are the logs from the App. There are some errors but I don't know if they are related to our issue.
from ios.
So it happened again?
from ios.
actually yes - we just didn't use the app for a few hours and had to reconfigure the server.
Here the new logs:
2024-05-27_19.10.56+0200.logs.zip
from ios.
Let's try deleting the App from the devices that have the problem, rebooting and installing the latest App Store version 2024.5
from ios.
Unfortunately the same behaviour.
Here the logs:
2024-05-29_22.52.19+0200.logs.zip
from ios.
You're signed in as a local only user. Accessing outside your local network is expected to fail.
from ios.
You're signed in as a local only user. Accessing outside your local network is expected to fail.
You may be right. But that is not the issue.
The issue is that HA starts as it hasn't been connected to ANY sever previously. After an hour not using HA it just forgets all configured connections.
I am also sure that this is not the issue, because it is working wit our other iPhone. Therefore I am sure that this is somehow related to some kind of setting or permission or whatever on that phone.
from ios.
I have the same issue here with my phone and my wife's phone. It's super annoying and started a while ago. Not exactly sure when. Everything is at the latest version.
I just deleted and reinstalled the app with cleaning all the data, also revoking all refresh tokens and disabling the ip banning in HA.
from ios.
I think the issue is triggered when it can't access the configured (external) address a certain number of times. I can reproduce it at will when switching between a non-WiFi network that is allowed to access the server and a WiFi network that is not.
from ios.
I think the issue is triggered when it can't access the configured (external) address a certain number of times. I can reproduce it at will when switching between a non-WiFi network that is allowed to access the server and a WiFi network that is not.
Interesting idea - however, we do have two iPhones, one is working the other one shows that behavior. Therefore I would guess, that accessing the address is not the issue.
from ios.
It may not be the only trigger for the issue, but it apparently is a trigger.
from ios.
Funny thing though - after updating HA Core to a newer version it works now and both iPhones are connected without any issues.
Currently we are running version: 2024.6.2
from ios.
@litronics That might have removed the trigger for your case, but not the general issue. I am running 2024.6.4 and I can (unfortunately) still reproduce the issue whenever I am on the wrong network.
from ios.
@mundschenk-at That seem to be a different issue than mine. Probably it would be a good idea to open a new issue. There you can describe precisely how you are able to reproduce that issue.
In our case we just didn't use the app for some time. But in your case you seem to be connected to the wrong network - this could be a standard behavior from the app.
from ios.
It's not the wrong network per se, just one not authorized. I don't think the app should ever delete the configuration without prompting by the user.
Not sure when I'll have the time to create a new issue since I am on the road (which is why I noticed), but OK.
from ios.
Related Issues (20)
- HA Companion App for iPAD no longer renders a couple of custom cards in HA 2024.8, but Safari does and iPhone does HOT 1
- High Battery Usage in Background HOT 1
- MacOS widgets disappeared after upgrading to 2024.8 HOT 13
- No more haptic feedback in iOS widgets since update to version 2024.8 HOT 5
- iOS Lock Screen Widgets HOT 15
- Call service shortcut missing target
- Interuttore per tapparella Tuya risulta invertito HOT 1
- MIC doesn't work on Lovelace cards HOT 8
- Watch Battery Sensor / Watch Battery State Sensor reporting incorrect values HOT 4
- Did not receive auth message within 10 seconds HOT 1
- Cannot configure Lock Screen Widgets HOT 4
- Custom elements not loading using cellular network HOT 7
- Date picker not working in Companion App HOT 1
- New core update breaking ipad frontend HOT 26
- iOS App: Unable to clear notifications using action: 'clear' despite working on macOS HOT 1
- iPhone 14 getting hot when using HA iOS App. HOT 9
- 1,000s of Alamofire_CFNetworkDownload_??????.tmp files in Container
- Thread configuration: floating button hides static buttons HOT 2
- WatchOS text-to-speech-failed HOT 3
- iPhone Watch (Apple Watch) Battery Status Issue HOT 4
Recommend Projects
-
React
A declarative, efficient, and flexible JavaScript library for building user interfaces.
-
Vue.js
🖖 Vue.js is a progressive, incrementally-adoptable JavaScript framework for building UI on the web.
-
Typescript
TypeScript is a superset of JavaScript that compiles to clean JavaScript output.
-
TensorFlow
An Open Source Machine Learning Framework for Everyone
-
Django
The Web framework for perfectionists with deadlines.
-
Laravel
A PHP framework for web artisans
-
D3
Bring data to life with SVG, Canvas and HTML. 📊📈🎉
-
Recommend Topics
-
javascript
JavaScript (JS) is a lightweight interpreted programming language with first-class functions.
-
web
Some thing interesting about web. New door for the world.
-
server
A server is a program made to process requests and deliver data to clients.
-
Machine learning
Machine learning is a way of modeling and interpreting data that allows a piece of software to respond intelligently.
-
Visualization
Some thing interesting about visualization, use data art
-
Game
Some thing interesting about game, make everyone happy.
Recommend Org
-
Facebook
We are working to build community through open source technology. NB: members must have two-factor auth.
-
Microsoft
Open source projects and samples from Microsoft.
-
Google
Google ❤️ Open Source for everyone.
-
Alibaba
Alibaba Open Source for everyone
-
D3
Data-Driven Documents codes.
-
Tencent
China tencent open source team.
from ios.