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Comments (16)

itchannel avatar itchannel commented on June 6, 2024

Did you reinstall HA to the same box?
Has the integration been installed and then getting the error or are you getting that error when trying to install it entering in your details?

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pbnj4640 avatar pbnj4640 commented on June 6, 2024

I am seeing some similar results. I have not done any new installations.

Logger: custom_components.fordpass
Source: custom_components/fordpass/init.py:162
Integration: FordPass (documentation, issues)
First occurred: 12:20:05 PM (7 occurrences)
Last logged: 12:24:04 PM

Error communicating with FordPass for 1********LGC06114

V. 1.10 was good, since then, I am seeing this issue. If I interact with my vehicle from fordpass app, the HA entities will sync up, then eventually get dropped again.

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jasonAspireWPG avatar jasonAspireWPG commented on June 6, 2024

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itchannel avatar itchannel commented on June 6, 2024

Can I confirm you have both selected the correct region for the application. As the app dropping etc is a result of the region not being set correctly ?

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jasonAspireWPG avatar jasonAspireWPG commented on June 6, 2024

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itchannel avatar itchannel commented on June 6, 2024

I'll install a copy of the HA docker image today/tomorrow and have a play to check as a couple of people seem to have issues with the latest docker image from HA.

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itchannel avatar itchannel commented on June 6, 2024

So I can't even sign in using the HA docker image and the integration. It appears to be an issue with the python libraries installed on the latest docker image as it's causing URL's to timeout

requests.exceptions.ConnectionError: HTTPSConnectionPool(host='api.mps.ford.com', port=443): Max retries exceeded with url: /api/oauth2/v1/token (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7ff731dbbd90>: Failed to establish a new connection: [Errno -3] Try again'))

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itchannel avatar itchannel commented on June 6, 2024

So I can fix the issue by entering the docker container and changing the DNS server in /etc/resolv.conf to point to 1.1.1.1 or some other DNS server. So it seems like a docker issue. Can anyone else who is having issues try that for me.

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itchannel avatar itchannel commented on June 6, 2024

The docker image from HA seems to have dns issue from what I can tell. So not something I can fix from my end as hardcoding an IP is a bad idea considering the fordpass API uses Azures APP gateway

image

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sminker81 avatar sminker81 commented on June 6, 2024

Im getting the same error. If I reload the integration it starts working right away. About 4-8 hours later I get the error again and entities show as unavailable.

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sminker81 avatar sminker81 commented on June 6, 2024

I dont know how close this is to a HomeBridge plugin, but they had an update recently that addressed something similar.

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sminker81 avatar sminker81 commented on June 6, 2024

Is this what you are talking about changing? I can give it a whirl as long as the whole Matrix doesnt come down with it lol.

Screen Shot 2021-01-01 at 7 46 01 PM

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itchannel avatar itchannel commented on June 6, 2024

@sminker81 Please try the new update and let me know if it fixes it for you

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pbnj4640 avatar pbnj4640 commented on June 6, 2024

This is working for me now.

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jasonAspireWPG avatar jasonAspireWPG commented on June 6, 2024

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itchannel avatar itchannel commented on June 6, 2024

Awesome. Will close this issue now

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