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nielsvanvelzen avatar nielsvanvelzen commented on July 23, 2024 2

The issue is in the server. Yes we could handle errors better in the client so it wouldn't crash (and we're slowly making progress in that area), but the root of the problem is your server not responding.

I'd recommend using our forum or chat rooms for troubleshooting help: https://jellyfin.org/contact

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Zodsmar avatar Zodsmar commented on July 23, 2024

I feel like this also relates to #2800
I am also experiencing the same Next-episode issue as well as going back to the main menu. Essentially as soon as I have finished 1 episode it crashes. (Rarely I can get to a second episode and it will work but by the 3rd episode it will 100% crash)

I also download from Google Play using a Chromecast from the Play Store (The most up-to-date releases that are released on Github are they automatically pushed to the store? Or should I be downloading the APK and updating it manually through developer mode)?

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nielsvanvelzen avatar nielsvanvelzen commented on July 23, 2024

Your server is not responding. This can be caused by various things but it is not a problem with the app.

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Zodsmar avatar Zodsmar commented on July 23, 2024

Your server is not responding. This can be caused by various things but it is not a problem with the app.

I'd beg to differ. The server only stops responding when switching episodes or going back to the home screen after finishing an episode of a tv show.

The reason I beg to differ is this is only ever a problem on the TV app... if I watch anything on the browser, desktop app or even mobile app the server responds all the time and never lags out then crashes. This is only an issue with the android tv app.

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Zodsmar avatar Zodsmar commented on July 23, 2024

The issue is in the server. Yes we could handle errors better in the client so it wouldn't crash (and we're slowly making progress in that area), but the root of the problem is your server not responding.

I'd recommend using our forum or chat rooms for troubleshooting help: https://jellyfin.org/contact

I'm gonna leave this here for anyone else who possibly finds this thread but also as just a "what I found" part.

Since this issue has been plaguing me for days I started doing a deeper dive into it to try to get to the bottom of it after testing a lot of stuff I noticed some of the Jellyfin "official plugins" seemed to not be playing that nice. Ultimately I disabled them but Player Reporting specifically seemed to be causing a lot of Slow Server responses and ultimately seems to have stopped the server from crashing (I have only been able to test it briefly) but as of watching a few episodes it seems to be better now (I can't be 100% sure that its remedied yet) but in case anyone comes across this or even for yourself if it helps with some error checking that is what I have determined so far.

I hope this can provide some help/assistance for someone!

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