View feature does not seem useful

[Jillzyt]

View feature does not seem useful

[nus-se-bot]

Team's Response

Our team's interpretation of the tester's bug report are issues regarding viewing by index being inconvenient and after viewing one supplier or warehouse, the user has to repeat the list command before entering of view command again since other supplier/warehouse indexes will not be shown on the displayed supplier/warehouse list.

There are two issues reported in this bug report and our team would like to propose the change of severity from medium to low. The reasons are stated as follows.

Firstly, on usefulness of view command when users are required to view by index, this could be mitigated by using view command together with find command. For instance, if a user wish to find a supplier named "Alex" and cannot remember the index of the supplier, user can make use of find command to find by name "Alex". The list of suppliers in the GUI will be narrowed down to show only the relevant suppliers with "Alex" in their name. With that, a CLI-user who do not wish to click on drop-down panel to view the products will be able to use the view command to see the products associated with a supplier in the result display box.

Regarding the suggestion to use find in conjunction with view command, this has been stated as a tip under the user guide as well as shown below:

This way, it helps users to find the particular supplier required and the products associated with the supplier. Definitely, our team also agrees that the UI can be further improved to change how it is displayed in view vs in list format. However, our team thinks that this is an aesthetic issue and should not hinder with the user's usage of view command to view the supplier's contact information.

Secondly, on the issue of repeating list command before entering the view command again, we agree that it does causes inconvenience to users. However, we think that it would only cause minor inconvenience to user instead of occasional inconvenience. In CLI-nic, autocomplete and command history features have been implemented as well. On that note, autocomplete feature can help to speed up the need to type list command word in full. Furthermore, with command history in place, it allows users to retrieve the list command typed in a few commands back easily. With both features, users does not need to type list out in full. Hence, we believe that this would only cause a minor inconvenience to users and have decided to propose the change in severity to low instead of medium.

Items for the Tester to Verify

❓ Issue severity

Team chose [severity.Low]
Originally [severity.Medium]

• I disagree

Reason for disagreement: The team has addressed the issues correctly.

However, it is still a flaw that causes occasional inconvenience to some users instead of appears only in very rare situations and causes a minor inconvenience only. As mentioned in the UG, the app is optimized for these managers to update product supply conditions and access critical product information quickly via fast typing and efficient Graphical User Interface interaction.. It may be a feature that is commonly used for the users as the view command is optimised for users who prefer to use the keyboard.

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