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Comments (5)

coreybalint-klaviyo avatar coreybalint-klaviyo commented on August 17, 2024

Hello - can you please confirm which version of shopware you're using today?

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Valito-sw avatar Valito-sw commented on August 17, 2024

Hey, i am using SW 6.6.1.2

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coreybalint-klaviyo avatar coreybalint-klaviyo commented on August 17, 2024

We suggest upgrading to the most recent version available (6.6.4.1). We suspect there is a shopware bug with the earlier version, and this will allow you to update properly.

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Valito-sw avatar Valito-sw commented on August 17, 2024

For us that is not a very suitable solution because other plugins are not ready for the most recent version. If we update now we create more painpoints for ourselfes. Is there any chance for you to look into that problem a little bit deeper and give us a hint? We want to go live soonish with our new shop and integrate klaviyo is a main criteria in our project.

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coreybalint-klaviyo avatar coreybalint-klaviyo commented on August 17, 2024

We'll have the team look into some alternatives and get back to you soon. Appreciate the patience!

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