Error on File "/var/lib/snips/skills/snips-app-assistant-information/venv/lib/python3.5/site-packages/snipskit/apps.py", line 88, in __init__

[koenvervloesem]

Error on File "/var/lib/snips/skills/snips-app-assistant-information/venv/lib/python3.5/site-packages/snipskit/apps.py", line 88, in __init__

[koenvervloesem]

Can you show me your /etc/snips.toml?

[Daenara]

/etc/snips.toml is still the default with everything commented out. I just installed today and it worked out of the box so I never uncommented anything.

[koenvervloesem]

It seems like the program can't decode the assistant file because of some non-ASCII characters. Could you email me ([email protected]) the zip file of your assistant? You can find this in the Snips Console if you click on Deploy your Assistant and then on Download and install manually. Then I can try this assistant and find a fix.

[Daenara]

I sent the mail out.

[koenvervloesem]

I'm sorry, I can't reproduce this bug with your assistant file. I did find another bug because the German translation of the app is incomplete, and I fixed this. Can you try reinstalling your assistant and try again if the app works?

And what version of Snips is this? You can find this in the output of sam status.

[philipp2310]

I‘m away for the week, will take a look tomorrow if you like

[koenvervloesem]

That would be wonderful, Philipp.

[Daenara]

I can report that it runs now. I am not sure what exactly the problem was but after I reinstalled with the new changes everything was fine. As for the version I am running, that is 0.63.2.

Thank you for your help with this and especially the fast fix and your great response times. I normally expect to wait at least a few days before I get answers on issues.

Daenara

[koenvervloesem]

Hi @Daenara, I'm glad that it works now. Feel free to reopen this issue when the problem reappears.