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lanrion avatar lanrion commented on May 27, 2024

需要看到什么log?

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lzm420241 avatar lzm420241 commented on May 27, 2024

昨天在使用gem包的时候,偶然发现如果客服在线,我在response_text_message中的逻辑完全没处理,而是直接将text文本转入多客服中了,所以才没有log,如果经过了response_text_message便有log(其中的log指的是每次请求返回的信息还有如果错误请求错误问题会返回什么地方出现错误)
通过上面的推断,我觉得有再多客服开发上有一点逻辑上的不合理,比如说:如果用户发送一个text文本,那么当客服不在线的时候是可以转入response_text_message中处理,但是如果客服在线,那么text这个文本便不转入response_test_message,而是直接将text转入到多客服中的,如果说开发者希望将text在response_text_message中处理后再决定是否转入多客服是否更加合理?

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lanrion avatar lanrion commented on May 27, 2024

@lzm420241 这个要跟微信的反馈。如果已经接入了多客服,是不经过开发者服务器的。

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