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laurent22 avatar laurent22 commented on August 18, 2024

The user deletion task is meant to slowly delete user data over time while minimising the risk of accidental data loss, it's not meant for instantly removing a user. It's mostly meant for Joplin Cloud really, I don't think it's very useful outside of it. Once you schedule a user for deletion you can see in the "User deletion" tab when the deletion is going to happen.

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chrislawso avatar chrislawso commented on August 18, 2024

Hi, the user I need to delete has little or nearly no user data. This user was a test account created momentarily only to test email smtp password reset. This test user never connected or synced any joplin client data or any notebooks or notes.

The "User deletion" tab shows user has been scheduled for deletion on 16 Jun 24 22:40:48 (UTC).
That date and time was several days ago. If the deletion was supposed to occur in past and you suggest the deletion task is to slowly delete user data over time I continue to believe there is a problem given the information provided.

Is there any steps I can perform to troubleshoot this issue further?

Thank you

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laurent22 avatar laurent22 commented on August 18, 2024

Could you share a screenshot of the User Deletion page? It works for me so not sure what the issue is

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chrislawso avatar chrislawso commented on August 18, 2024

Hi,
Here is screenshot of the User Deletion page

https://pasteimg.com/image/h8RHO

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