Crash report windows 10

[TechSupport26]

Crash report windows 10

[Connoropolous]

so you're saying you could open Acorn v7 before... then you ran v8, then you can't run either?

[TechSupport26]

Yes I can't run 7.x.x or higher but I can run versions below 7.x.x

[Connoropolous]

can you describe the whole narrative of your updating?

[TechSupport26]

This is a vm that I am running so I don't need the information on it.

I updated to v8.0.0 from v7.1.0 using the built in updater. When I ran 8.0.0 everything was fine and projects came across. Then I went to 8.0.1 and I believe from that point I was not able to open Acorn.

I don't remember everything I did but I do know that I did do a factory reset on the Acorn v8.0.1 data.

I have now removed the data migration file and am now able to get past the initial loading stage. But get stuck at a white screen. I have removed 2 keystore files and databases 10 and 11 and now it is working. I don't have any projects but that is fine.

I also did this in a windows 11 vm with different results when updating.
Projects were removed from v7.x.x
No projects were migrated.

In debian everything was find for my laptop.

I also have a vm for debian and one thing that I have noticed is that when I went back to v7.1.0 I got an error "Query returned no rows"

[TechSupport26]

I have gone through the process again and was able to repeat what I did.

When updating I chose to Reset my data and migrate. This is when I am no longer able to open acorn.

See if you can replicate.

[Connoropolous]

I think I understand the issue. thank you. We will work on a fix.

Meanwhile, are you in any need of support?

[TechSupport26]

At the moment I do not. I have all my projects on my computer so everything is good and Acorn is working on both vms.

Thanks.