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maile-it-solutions avatar maile-it-solutions commented on May 18, 2024 1

@PeteBED @mjvermeltfoort follow up on original issue #38274

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andrewbess avatar andrewbess commented on May 18, 2024 1

This issue closed as duplicated #38274 and last one is reopened

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m2-assistant avatar m2-assistant commented on May 18, 2024

Hi @maile-it-solutions. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:


Join Magento Community Engineering Slack and ask your questions in #github channel.
⚠️ According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting.
πŸ•™ You can find the schedule on the Magento Community Calendar page.
πŸ“ž The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

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PeteBED avatar PeteBED commented on May 18, 2024

From #38274:

We were able to replicate by doing the following:

  1. In a private browsing window visit the site.
  2. Without interacting in any other way add a product to the basket (we used homepage products, but direct to product page does the same)
  3. Go directly to checkout via the minicart checkout button
    Result: No email field is present and the first checkout step cannot be completed.

Instead of step 3 going to the cart page first and then on to the checkout does not produce the error. It appears that the quote is not fully created or available unless the user has interacted with the basket, but the root cause is still not evident.

We're seeing it on 2.4.4, 2.4.5, and 2.4.6. The 2.4.6 store is an unmodified luma checkout so appears to be unrelated to third party modules.

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m2-assistant avatar m2-assistant commented on May 18, 2024

Hi @engcom-Dash. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: πŸ‘‡

    1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
    1. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
    1. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
    1. Verify that the issue is reproducible on 2.4-develop branch
      Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
      - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
      - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

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