product cache issue

[abhiramalli]

product cache issue

[devchris79]

@engcom-Dash I take it you didn't mean to add the reproduced issue label...

[m2-assistant]

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[m2-assistant]

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[hostep]

It sounds like your consumer isn't using a Factory to get the latest product data from the database before modifying the object? In this case you probably want to use a ProductInterfaceFactory. See https://magento.stackexchange.com/a/158098

If you do use a Factory and still have this issue, you'll have to post some code here to showcase the bug.

[engcom-Dash]

Hi @abhiramalli

Thanks for reporting and collaboration.

Can you please more information on the preconditions - rabbitmq consumer to consume incoming product data from external system.

Thanks.

[abhiramalli]

@hostep I am using factories to to fetch product

[abhiramalli]

@engcom-Dash
I have created queue known as product import quaue in rabbitmq
My external system is adding product data in json form
And i have built custom module to consume and create product and i also added eav attribute I'm product entity add unique id for product so that my external systems product id is matched to it,
While updating I am checking that already product with external system product id exists or not if exist I am fetching product from it using factory

[abhiramalli]

and one more case
when i create product from external system using consumer and custom logic
and delete same product from magento admin
again try to push the same data from the external system , magento says product doesnot exists instead of creating new product

after debuging i found

issue is becacuse when i send same data in the above code it checkes id present or not,
if id not present it will take sku and try to fetch from get(sku) method
when it uses get(sku) method it is returning my old product from cache which is present before deleting ,
my consumer instance is not getting to know product is deleted from admin and also class level cache is not vanishing or removing(that is $this->instance[cacheKey]

[abhiramalli]

@engcom-Dash
any updates

[ananth-iyer]

@abhiramalli you can use custom attribute to save product from external system.
For example, external_product_id.
To update products from external system, match the SKU from Magento 2.

[m2-assistant]

Hi @engcom-Hotel. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
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[engcom-Hotel]

Hello @abhiramalli,

I agree with @ananth-iyer here, please use the custom attribute to save the product from the external system.

And also if you are getting the same issue while updating the product even if you are using ProductInterfaceFactory then can you please provide us some codebase samples and screenshots to understand the issue more?

Thanks

[engcom-Hotel]

Dear @abhiramalli,

We've observed that there haven't been any updates on this issue for quite some time. Therefore, we're assuming it's been resolved and will be closing it. Feel free to open a new ticket or reopen this one if you require further assistance.

Regards