Comments (8)
I don't think this is specific to Debian/Ubuntu package, but maybe a left over in Matomo code?
@sblondon Could you give a few steps to reproduce the issue?
@mattab Could you please have a look into this?
Thanks
from matomo-package.
This should be fixed in a recent version of Matomo, which version are you using?
from matomo-package.
I installed the debian package provided by matomo on debian 9. The blog plugin is displayed by default.
Package: matomo
Version: 3.5.1-1
Priority: optional
Section: web
Maintainer: Aurelien Requiem <[email protected]>
Installed-Size: 52.5 MB
Pre-Depends: debconf (>= 0.5.00) | debconf-2.0
Depends: php5-cli (>= 5.5.9) | php-cli, php5-mysql | php5-mysqlnd | php-mysql, php5-curl | php-curl, php5-gd | php-gd
Recommends: logrotate, libapache2-mod-php5 (>= 5.3.3) | php5-cgi (>= 5.5.9) | php5-fpm (>= 5.5.9) | libapache2-mod-php | php-cgi | php-fpm, php5-geoip | php-geoip
Suggests: mariadb-server | mysql-server, geoip-database-extra, php-mbstring
Homepage: http://matomo.org
Download-Size: 11.8 MB
APT-Manual-Installed: no
APT-Sources: https://debian.piwik.org piwik/main amd64 Packages
Description: Leading Free/Libre open source Web Analytics software
Matomo (formerly Piwik) is a full featured PHP MySQL software program that
you download and install on your own webserver. At the end of the five minute
installation process you will be given a JavaScript code. Simply copy and
paste this tag on websites you wish to track and access your analytics reports
in real time.
from matomo-package.
Sorry, the previous message is the current version installed on the server but it has been updated since the installation. So the previous answer is wrong: perhaps it's fixed in the current version.
The package with the bug was piwik v.3.2.1-1.
In case it helps, the package infos from /var/logs/apt/history.1.log:
Start-Date: 2018-05-17 12:02:53
Commandline: apt-get install piwik
Requested-By: stephane (1002)
Install: libwebp6:amd64 (0.5.2-1, automatic), php7.0-cli:amd64 (7.0.27-0+deb9u1, automatic), php-common:amd64 (1:49, automatic), php7.0-gd:amd64 (7.0.27-0+deb9u1, automatic), libgd3:amd64 (2.2.4-2+deb9u2, automatic), php7.0-opcache:amd64 (7.0.27-0+deb9u1, automatic), php7.0-common:amd64 (7.0.27-0+deb9u1, automatic), libtiff5:amd64 (4.0.8-2+deb9u2, automatic), php7.0-json:amd64 (7.0.27-0+deb9u1, automatic), psmisc:amd64 (22.21-2.1+b2, automatic), php7.0-readline:amd64 (7.0.27-0+deb9u1, automatic), php7.0-curl:amd64 (7.0.27-0+deb9u1, automatic), php-geoip:amd64 (1.1.1-1, automatic), piwik:amd64 (3.2.1-1), libjbig0:amd64 (2.1-3.1+b2, automatic), libxpm4:amd64 (1:3.5.12-1, automatic), libapache2-mod-php7.0:amd64 (7.0.27-0+deb9u1, automatic), libjpeg62-turbo:amd64 (1:1.5.1-2, automatic), php7.0-mysql:amd64 (7.0.27-0+deb9u1, automatic)
from matomo-package.
@sblondon have you upgraded to the latest version? Is this problem still occurring?
from matomo-package.
The current version installed is 3.5.1-2 on the server. I removed previously the plugin to don't have the error displayed.
I tried to add the updated plugin via the dashboard button (All the gadget > About Matomo > Matomo.org Blog), however it doesn't load: it's blocked on previsualisation.
It seems the problem is due to a 500 error when loading http://matomo.private-data.tld/index.php?date=yesterday&module=RssWidget&action=rssPiwik&widget=1&idSite=1&period=day
The content of the 500 error page is:
The following error just broke Matomo (v3.5.1):
Call to undefined function Piwik\Plugins\RssWidget\simplexml_load_string()
in
/usr/share/matomo/plugins/RssWidget/RssRenderer.php line 47
Troubleshooting
Follow these steps to solve the issue or report it to the team:
If you have just updated Matomo to the latest version, please try to restart your web server. This will clear the PHP opcache which may solve the problem.
If this is the first time you see this error, please try refresh the page.
If this error continues to happen, we appreciate if you send the error report to the Matomo team.
Further troubleshooting
If this error continues to happen, you may be able to fix this issue by disabling one or more of the Third-Party plugins. If you don't know which plugin is causing this error, we recommend to first disable any plugin not created by "Matomo" and not created by "InnoCraft". You can enable plugin again afterwards in the Plugins or Themes page under settings at any time.
Restarting Apache2 does not fix the 500 error.
from matomo-package.
@sblondon Well, the error is here. The additional plugin you installed (RssWidget
) requires simplexml
which is outside of Matomo requirements. Debian/Ubuntu should have it: apt-get install php-simplexml -V
and then restart the web server (might not even be necessary).
from matomo-package.
Installing php-simplexml
fixes the issue. The Matomo blog plugin works properly. So the original issue is solved.
Searching in the motomo source code, there are several occurences of the simplexml_load_string()
function so this error could occur in other cases (especially Zend and the Alexa plugin).
https://github.com/matomo-org/matomo/search?q=simplexml_load_string&unscoped_q=simplexml_load_string
I think php-simplexml
should be added to the dependencies. I don't provide a patch to avoid conflict with the other PR about the php-mbstring
dependency I made yesterday with the help of a Debian Developer (#70).
from matomo-package.
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from matomo-package.