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Support Android 14 about cht-android HOT 5 CLOSED

garethbowen avatar garethbowen commented on August 31, 2024
Support Android 14

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Comments (5)

latin-panda avatar latin-panda commented on August 31, 2024 1

The PlayStore deadline for this upgrade hasn't been announced yet but based on previous experiences maybe it's going to be around September or October of 2024. Keep an eye here for the announcement.

cc: @michaelkohn

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jkuester avatar jkuester commented on August 31, 2024 1

Just want to note here that @Kymoraa has confirmed that the errors documented in this thread were resolved by the code changes in #349! 🎉 The goal is to get these changes reviewed/merged/released as soon as possible so folks can start rolling out new APK versions.

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jkuester avatar jkuester commented on August 31, 2024

We have a partner now that is running into issues with cht-android on Android 14 devices in production. We are in the process of doing some testing and collecting more information, but the initial error dialog that gets shown on the device says:

This app isn't compatible with the latest version of Android. Check for an update or contact the app's developer.

@Kymoraa please feel free to add any additional information you have to this thread! It would be especially good to get some details about:

  • Type of device
  • Version of cht-android

Thank you!

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Kymoraa avatar Kymoraa commented on August 31, 2024

We have a partner now that is running into issues with cht-android on Android 14 devices in production. We are in the process of doing some testing and collecting more information, but the initial error dialog that gets shown on the device says:

This app isn't compatible with the latest version of Android. Check for an update or contact the app's developer.

@Kymoraa please feel free to add any additional information you have to this thread! It would be especially good to get some details about:

  • Type of device
  • Version of cht-android

Thank you!

Hello @jkuester,

Together with Robert, we were not able to replicate the issue on a physical device that was upgraded to Android 14. We installed the Vihiga APK and were able to log in successfully. However, the issue is being experienced and reported by stakeholders in the field. I am yet to get the numbers and device details (I'll add to the comments when I get them) but I am attaching a video I've just received from the team.

Below is a eCHIS APK. eCHIS is on CHT v3.13 and the cht-android is v1.0.1 (The same has also been reported for Vihiga which is on v4.x)

VID_20240207_220352.mp4

IMG_20240207_214822

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Kymoraa avatar Kymoraa commented on August 31, 2024

The device above:

Samsung Galaxy Tab A7 Lite.
Model is SM-225N.

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