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error with opening .raw files about unidec HOT 5 CLOSED

BrBella avatar BrBella commented on July 29, 2024
error with opening .raw files

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Comments (5)

michaelmarty avatar michaelmarty commented on July 29, 2024

Hi Bella,
Thanks for reaching out have you tried this?

Important Note: If you are having issues where it crashes when opening Thermo files, it may be because the security settings are blocking parts of the software. To fix this, delete the unzipped folder, right click on the zip file, select Properties, and click unblock. You can then unzip the file again, and it should work.

Thanks,
MTM

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BrBella avatar BrBella commented on July 29, 2024

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michaelmarty avatar michaelmarty commented on July 29, 2024

Great! Weird. My laptop with only 16 GB RAM is able to open files at least 800 MB in size. I think it should work on much larger, but that's all I could find to test this morning. Can you send me an example file to test on? The mzML importer in particular should be able to handle large file. Thanks,
MTM

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BrBella avatar BrBella commented on July 29, 2024

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michaelmarty avatar michaelmarty commented on July 29, 2024

Happy to help! Let me know if anything else comes up. Thanks,
MTM

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