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Comments (4)

NKarolak avatar NKarolak commented on June 12, 2024 1

It has already been posted on Yammer: https://www.yammer.com/dynamicsnavdev/threads/2776607520030720
image

from al.

BazookaMusic avatar BazookaMusic commented on June 12, 2024

This is an issue with the runtime, so it is not in the scope of this repository. One reason I'm saying this is that the link does not look malformed, so it is the service that is not responding to it properly.

To get this to the correct team, I'd suggest one of the options below:
Open a support request to CSS through the PartnerSource portal
Open a bug in Collaborate
Contact your Service Account Manager (SAM) in your local subsidiary to understand what is included in your contract as of support incident and PAH (Partner Advisory Hours). Your SAM might also direct you "step by step" how to open a support request or how to get credentials, if this is the first time for you or your company.

from al.

nvtopalov avatar nvtopalov commented on June 12, 2024

Thanks for the answer.
I do understand there should be some rules and guide to use the right support channel so I did think twice before whether I should post it here or Yammer or Partner Portal. However you have to think to be able redirect somehow internally if for some reason the channel is mistaken.
If I have to open a ticket in a few places, contact someone to help me understand where I should register a support ticket...

from al.

BazookaMusic avatar BazookaMusic commented on June 12, 2024

Any of the options suggested above are valid for the issue you are reporting. They also ensure you will have a go to person to ask for the progress on the resolution of the issue and that multiple people who might have the same issue will benefit from its resolution. Finally the issue you are reporting may affect live customers, thus it must be prioritized accordingly.

This is a repository for issues on the AL language compiler and developer tools, so we do not track these issues here.

from al.

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