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upload attached error about chat-copilot HOT 5 CLOSED

microsoft avatar microsoft commented on August 24, 2024
upload attached error

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Comments (5)

dehoward avatar dehoward commented on August 24, 2024

hi @JasonRinnki, thanks for submitting this issue!

do you see any errors when sending a regular message to the bot?
I'm able to reproduce this when my AzureOpenAI key is invalid, which also prevents sending chats.

if that is working fine, I can provide some debugging guidance to help track down the error.

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crickman avatar crickman commented on August 24, 2024

If targeting Azure CognativeSearch, this can also occur if that maximum number of indexes is reached. Is there any failure/exception in the log of the webapi?

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JasonRinnki avatar JasonRinnki commented on August 24, 2024

If the size of the file I upload is less than 2KB, it can be uploaded successfully. However, if it exceeds this size, an error will be thrown. Additionally, I would like to ask if deploying the vector database locally would help solve this problem.

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crickman avatar crickman commented on August 24, 2024

Which vector database are you using? Are you able to capture any exception details from the API for the failure case (> 2KB)?

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crickman avatar crickman commented on August 24, 2024

There was an intermittent outage with embeddings last week. This may have be involved.

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