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github-actions avatar github-actions commented on August 17, 2024

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jaimecbernardo avatar jaimecbernardo commented on August 17, 2024

Hi @florincaroli , Can you please try disabling PowerToys one by one to try to see which one might be causing this? /needinfo
Was this an issue as well on previous versions or just 0.81.1? (In case you've used PowerToys before)

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htcfreek avatar htcfreek commented on August 17, 2024

@jaimecbernardo
I use Greenshot too and never had this issue.

@florincaroli
Can you try to configure the key in greenshot settings again. Maybe there is a problem in Greenshot.

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florincaroli avatar florincaroli commented on August 17, 2024

Hi @florincaroli , Can you please try disabling PowerToys one by one to try to see which one might be causing this? /needinfo Was this an issue as well on previous versions or just 0.81.1? (In case you've used PowerToys before)

I disabled all of them and still didn't work.

I uninstalled Powertoys and still doesn't work.

@jaimecbernardo I use Greenshot too and never had this issue.

@florincaroli Can you try to configure the key in greenshot settings again. Maybe there is a problem in Greenshot.

I press PrtSc key and it opens the snipping tool, but I uninstalled it... I don't understand what is wrong...

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jaimecbernardo avatar jaimecbernardo commented on August 17, 2024

Hi @florincaroli , Can you please try disabling PowerToys one by one to try to see which one might be causing this? /needinfo Was this an issue as well on previous versions or just 0.81.1? (In case you've used PowerToys before)

I disabled all of them and still didn't work.

I uninstalled Powertoys and still doesn't work.

@jaimecbernardo I use Greenshot too and never had this issue.
@florincaroli Can you try to configure the key in greenshot settings again. Maybe there is a problem in Greenshot.

I press PrtSc key and it opens the snipping tool, but I uninstalled it... I don't understand what is wrong...

Looks like this issue is unrelated to PowerToys @florincaroli , since it's still there even after you uninstall PowerToys.
If you try to set the Greenshot hotkey to something else, does that new hotkey work? /needinfo

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florincaroli avatar florincaroli commented on August 17, 2024

Hello,

Thank you for all your answers.

The problem was solved.

My PrtSc key had a scissor and I had to press Fn in order to print screen.

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