Not getting uninstalled, nor getting updated

[AI-ApeX-DeV]

Not getting uninstalled, nor getting updated

[github-actions]

Hi I'm an AI powered bot that finds similar issues based off the issue title.

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it. Thank you!

Open similar issues:

• Cannot upgrade and cannot uninstall (#32650), similarity score: 0.78

Closed similar issues:

• PowerToys can't be uninstalled (#28756), similarity score: 0.81
• uninstall (#25536), similarity score: 0.80
• Cannot uninstall or update (#27981), similarity score: 0.79
• PowerToys uninstall does not work (#17520), similarity score: 0.77

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

[Aaron-Junker]

Can you try downloading the installer (https://github.com/microsoft/PowerToys/releases) for your version (Try using PowerToysSetup and if this doesn't work PowerToysUserSetup). This should give you an option to uninstall. Please tell me if it works. /needinfo

[AI-ApeX-DeV]

Can you try downloading the installer (https://github.com/microsoft/PowerToys/releases) for your version (Try using PowerToysSetup and if this doesn't work PowerToysUserSetup). This should give you an option to uninstall. Please tell me if it works. /needinfo

I currently have version 0.79.0 installed . i tried both the above methods (powertoys_setup X64 & powertoys_user_setup X64), but when i clicked on the executable file, i got this same error

log file powertoys_setup.txt
powertoys user setup log file.txt

[crutkas]

that is .... interesting.

To unblock, i'd suggest going into settings and manually uninstall. then reinstall.

[stefansjfw]

@AI-ApeX-DeV Are you using more than one OS account locally?

[AI-ApeX-DeV]

that is .... interesting.

To unblock, i'd suggest going into settings and manually uninstall. then reinstall.

its not getting uninstalled in any way.
i tried through settings first, then command prompt, then powershell as administrator, downloaded the same version as installed on my machine(0.79.0) and tried to install it , but always i got the same error

[AI-ApeX-DeV]

@AI-ApeX-DeV Are you using more than one OS account locally?

No, I have only one account, but for Microsoft office i use 2 accounts, one is my main account and another is work account through which i access Microsoft office 365

[stefansjfw]

Could you check which user has installed PowerToysUser version?

Try logging into the user which does NOT have PowerToysUser version and try to remove PowerToys per-machine version?

Does that help?