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Comments (4)

goldengecko avatar goldengecko commented on May 27, 2024

I have just found where I can see the attachments in the UI, so please ignore point 3.

from appcenter-docs.

elamalani avatar elamalani commented on May 27, 2024

@goldengecko For symbolicating JS crashes in iOS, you always need to upload dsym and mapping files. App Center will only then be able to show you useful information about the crash with file name, method and line number. If not, please open a support ticket with us to investigate the issue.

In the UI alert if the user selects ALWAYS_SEND, the SDK will store that selection and will send all the application crashes that happens later without showing the alert. If they select SEND option, the SDK will send the crash to App Center, but will show the alert UI again before sending the next crash.

We dont have an API to reset the user confirmation in the SDK.

from appcenter-docs.

goldengecko avatar goldengecko commented on May 27, 2024

Hmmm, I have been trying to upload the DSYM and mapping files, but it still doesn't give me any useful information. I see that for a react-native run-ios build, it puts it in my project's ios/build/Build/Products/Debug-iphonesimulator folder and there's just the MyApp.app.dSYM - I presume that is the only one I would have to upload? And for an archive build, I see there's a dSYMs folder in the xcarchive which has several .dSYM files in it. Do I need to upload all of them or just the MyApp one?

For the map file, I'm using the command:

react-native bundle --entry-file index.js --platform ios --dev false --reset-cache --bundle-output unused.jsbundle --sourcemap-output index.ios.map

to generate it. This is a copy and paste of the command in the documentation except changing the entry file since mine is just index.js.

I couldn't find where to open a support ticket from anywhere within the AppCenter, so am replying here.

I also followed the instructions which recommended to create two apps, one for the android build and one for the ios build. It's OK having different places to go to look at the crash reports for the different platforms, but is there some way of looking at the analytics for them combined? My analytics are tracking activities that people do in the app rather than anything platform specific. What would happen if I used the same app secret for both? (or do you use that to know what platform you are dealing with?)

from appcenter-docs.

elamalani avatar elamalani commented on May 27, 2024

@goldengecko For opening a support ticket, login to https://appcenter.ms portal. There is a blue icon on the lower right end of the portal. Once you click on the icon, click on "New conversation" button to send a message to our product team. That way, we can better help you investigate the first issue.

There is no way in Ap Center to view combined Analytics for both the apps. We want to support "App groups" where you can group similar apps together (in your case RN iOS and Android) that should solve your issue but there is no ETA for that feature.

from appcenter-docs.

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