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Comments (10)

bitinerant avatar bitinerant commented on September 26, 2024 1

I'm having the same issue as described by the OP except that:

  • I have never used the Sync feature.
  • When I delete the association from container site list, it stays 'gone', but external links continue to open in that container.

Where is are Site Lists stored (maybe .sqlite or .json file)? I'd love to manually delete it and I can also possibly report back helpful technical details.

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dannycolin avatar dannycolin commented on September 26, 2024

@pH142857 Did you enable the Sync feature in the addon by any chance?

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pH142857 avatar pH142857 commented on September 26, 2024

@pH142857 Did you enable the Sync feature in the addon by any chance?

Yes I did. By the way I am able to delete sites from another sync'd device.

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dannycolin avatar dannycolin commented on September 26, 2024

Sounds like something's wrong with Sync. I remember people having similar issue one-way and both ways. See:

So far, no one was able to get clear steps to reproduce but I think someone in one of the thread mentioned a way to manually clear the Sync data and kinda start from fresh.

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levid0s avatar levid0s commented on September 26, 2024

I'm having the same problem.

Spent a lot of time trying to get a consistent Steps to Reproduce, but I'm unable to figure out what are the exact steps to trigger a sync of the Container settings from one device to another.

For example:

Windows x64, Firefox 122.0.1 (64-bit), Multi-Account Containers v8.1.3, on two physical hosts.

Step to reproduce

  1. Firefox is closed on both hosts
  2. Host1: Open Firefox, create a new container called "Test"
  3. Host1: [ ☰ ] menu -> first row -> Synchronize now. Wait for sync to finish
  4. Host1: Close Firefox to keep things simple.
  5. Host2: Open Firefox. [ ☰ ] menu -> first row -> Synchronize now. Wait for sync to finish
  6. Host2: The new container is not there.
  7. Host2: Restart Firefox, the new container is still not there. Synchronize now, new container still not there.

I got a similar behaviour with Deleting containers.
Some settings, like adding a new site to the 'Personal' container got synced through, but the containers that were supposed to be deleted are still there.

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levid0s avatar levid0s commented on September 26, 2024

I did a couple of reinstalls and re-sync of the Multi-Account Container extension trying to figure out the steps to reproduce these issues, and I've lost the site list of all my 20 containers. Funnily enough, the test containers that I've deleted keep coming back.

How do I delete the Container sync data stored on my Firefox profile so that I can start from scratch?

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hughcharlesparker avatar hughcharlesparker commented on September 26, 2024

I'm getting the same thing. I think what's happening is that the extension syncs the adding of sites to a container list, but doesn't sync the removal. The next time the sync is done the site is re-added to the extension on the machine where I removed it.

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phyber avatar phyber commented on September 26, 2024

Is there any way to remove the unwanted containers for now?

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balazsmiklos85 avatar balazsmiklos85 commented on September 26, 2024

I tried to debug this issue, and apparently the extension gets a "QuotaExceededError: storage.sync API call exceeded its quota limitations." when trying updateInstanceInfo(identities, siteAssignments); before trying to remove from sync the container I deleted.
Knowing that I use uBlock Origin with a lot of custom rules synced, I thought that maybe that would be the issue (even though uBlock Origin indicates some kind of space usage and I wasn't even close to fill it up, also I have no issues with sync there) so I removed most of my custom rules, but I still get the quota exceeding error.

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dannycolin avatar dannycolin commented on September 26, 2024

@balazsmiklos85 Each addon has its own storage. This error means that the storage space for Multi-Account Containers seems to be full.

This is interesting because you're the first one that I know of who shared this specific error message. Hopefully, it can help someone debug things further.

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