Water temperature not consistently updated

[vharten]

Water temperature not consistently updated

[msvisser]

Hi Peter,

We are taking the water temperature information from the API as it is supplied to us, so it should update every minute when an update is requested. Either the API requests are failing, which you should see as the device becoming unavailable, or the temperature is simply reported like this by the API.

Michiel

[vharten]

Hi, I think the issue is in the API, since all other values are valid. Besides that, I’ve had two times in 3 months that the device became unavailable, any way to discover the root cause? Peter Van: Michiel Visser ***@***.***> Verzonden: zondag 19 november 2023 16:05 Aan: msvisser/remeha_home ***@***.***> CC: vharten ***@***.***>; Author ***@***.***> Onderwerp: Re: [msvisser/remeha_home] Water temperature not consistently updated (Issue #39) Hi Peter, We are taking the water temperature information from the API as it is supplied to us, so it should update every minute when an update is requested. Either the API requests are failing, which you should see as the device becoming unavailable, or the temperature is simply reported like this by the API. Michiel — Reply to this email directly, view it on GitHub <#39 (comment)> , or unsubscribe <https://github.com/notifications/unsubscribe-auth/AV3ND7WBSXQ4LLPUCHYS7M3YFINZNAVCNFSM6AAAAAA7OAYRF6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQMJXHA4DCNBWGQ> . You are receiving this because you authored the thread. <https://github.com/notifications/beacon/AV3ND7RX64SPKDSNPMB5IGLYFINZNA5CNFSM6AAAAAA7OAYRF6WGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTTMLKVXQ.gif> Message ID: ***@***.*** ***@***.***> >

[francesco-cambiaso]

@vharten I'm experiencing looong delays in the hot water temperature updates as well, both with this HA integration and with the official mobile app. I use the De Dietrich Smart app that uses the same APIs.
The hot water temperature that I read from the thermostats is always up to date, so I'm quite sure that the issue is in the BDR Thermea cloud backend.
I already opened a couple of support tickets using different channels but I didn't get any feedback... very poor customer support :-(

[msvisser]

I'm pretty sure this is an issue on the cloud side and not with the integration, so I'm closing this issue for now.