Comments (7)
Are there more details for this or any other errors?
If you open MyBB's main directory (rather than /install
), does it also result in a 500 error?
This may be caused by another scripts incorrectly loaded before/after MyBB in the server configuration.
from mybb.
That's all I have. This is a fresh install and I'm going to /install. Also the config.php file is 0 bytes. Is that by design?
from mybb.
Also the config.php file is 0 bytes. Is that by design?
Yes, it's populated during installation.
This is a fresh install and I'm going to /install.
If it's redirecting there from the main directory, it may be specific to the installation (otherwise, MyBB or the server).
It's not an usual error, so it's likely related to the server.
You can create a new test.php
file, upload it, and access it to generate some information:
<?php
// included files diagnostics
var_dump(
get_included_files()
);
// function definition diagnostics
$name = 'error';
$methods = [
'getFileName',
'getNamespaceName',
'getStartLine',
'getEndLine',
'getExtension',
'isInternal',
];
if (function_exists($name)) {
$reflection = new ReflectionFunction($name);
$data = [];
foreach ($methods as $method) {
$data[$method] = $reflection->$method();
}
var_dump($data);
} else {
echo "Function {$name} is not defined";
}
and paste the output here.
from mybb.
array(1) { [0]=> string(59) "/var/www/vhosts/example.com/httpdocs/install/test.php" } array(6) { ["getFileName"]=> bool(false) ["getNamespaceName"]=> string(0) "" ["getStartLine"]=> bool(false) ["getEndLine"]=> bool(false) ["getExtension"]=> object(ReflectionExtension)#2 (1) { ["name"]=> string(11) "kolabformat" } ["isInternal"]=> bool(true) }
from mybb.
Looks like an extension kolabformat
adds a function with a conflicting name - see if you can disable it for the server where MyBB is supposed to be run.
from mybb.
That was it! I went into the Plesk extensions, disabled Plesk Premium Email by Kolab, and it worked.
Although I was using that extension. Would there be anyway to get them to work together?
from mybb.
Keeping MyBB's function renamed would be difficult, so it may be best to reach out to the provider/Plesk/extension maintainers about addressing the underlying issue, or creating separate configurations for the mail-related software.
Apparently relevant issue: https://git.kolab.org/T5746
from mybb.
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from mybb.