Comments (7)
It might help to highlight to authority users that when they can already categorise requests already (when the requesting user hasn't done it in time)
Making clear when an authority was the last user to classify the request might be worthwhile.
from alaveteli.
see issue #41
from alaveteli.
I say just add the authority to the list of people who can always change the status (which is currently just the original requester and admins). I suspect edit wars be infrequent enough to handle on a case by case basis when they arise (largely because I'd like to hope that authorities will be more likely to email us to arbitrate than get into a protracted fight). This should be fairly simple to implement and could cut down on a lot of admin requests (which is likely to become even more of an issue if we start publishing more stats).
Being able to highlight who set the status (even if just at the level of requester/authority/admin/other user) would definitely be a nice addition but should be a separate feature.
from alaveteli.
I think without some level of auditing (e.g. highlighting who set the status) there's too much risk of substantial numbers of miscategorisations - e.g. from the authorities who think "refused" is an unfair description when they've used an exemption.
from alaveteli.
The conversation about this that happened with @dracos on FixMyStreet concluded that if you are going to implement this, you should have two statuses - what the user says and what the body says. When they agree, you just show one status, and on occasions when they don't, you show the disagreement (but don't try to resolve)
from alaveteli.
I think WDTK is different in that in almost all cases one can make an objective assessment based on the request thread - typically when we get reclassification requests from authorities we can do this without any problems.
In cases where there are multiple valid classifications we would be happy for the requester to make the choice.
So I'd prefer not to clutter the request pages (and data model) with multiple classifications, and instead have any conflict escalated to the team to resolve.
from alaveteli.
There are currently 86,642 unclassified requests on WhatDoTheyKnow
https://www.whatdotheyknow.com/categorise/play
A user who has categorised many hundreds of threads has been in touch to suggest that allowing/enabling/encouraging public bodies to classify their responses might help.
As discussed above this might be done in such a way where it was publicly made clear the classification was by the public body, and the requester, or perhaps others after a period, would be free to override it, or two statuses could be shown.
A public body could be invited to categorise their response by visiting our site by a link the footer of requests.
We could send public bodies an email for example:
- If a request/response remained uncategorised for a few weeks
- If their "profile" on the site had more than say 5 thread with responses over a few weeks old, but still uncategorised, on it.
from alaveteli.
Related Issues (20)
- Add ability to move batch requests from one user to another
- Public user page is slow for users with "many" requests
- [ERROR] general#search (ActionView::Template::Error) "bad URI(is not URI?) ..."
- [ERROR] help#contact (ActionController::ParameterMissing) "param is missing or the value is empty: contact"
- Prevent duplicate reports generating emails HOT 3
- Stop search engines indexing contentless pages HOT 2
- Non-primary language (Welsh on WDTK) displays two note interfaces HOT 1
- Prominencable Tags
- Badges
- Only show request tabs if request categories exist
- User locale settings appear to influence outgoing message language, causing confusion
- Mistakenly destroyed issues HOT 12
- Button to revert status of requests marked for admin attention
- Consider practicality of generating alerts when Excel files containing hidden data are released
- Add dropdown or similar with suggested comment when adding censor rules
- Ability to delete an incoming message but leave an explanation
- Improve post-report messaging
- Add the ability to search by request email address to the admin interface
- Renaming a user account can leave the profile url slug unchanged
- Make the tag edit box on the body admin page bigger HOT 3
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