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Samsung devices about egjs-view360 HOT 6 OPEN

eremeev23 avatar eremeev23 commented on August 25, 2024
Samsung devices

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Comments (6)

eremeev23 avatar eremeev23 commented on August 25, 2024 2

Nvmr. Fixed by reducing size of image from 4096x2048 for 2048x1024

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nguyenph194812 avatar nguyenph194812 commented on August 25, 2024

i have the same issue , but for me it seems that all smartphones get black window instead of panorama image. Do we have any fix for this ?

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malangfox avatar malangfox commented on August 25, 2024

@nguyenph194812
Does the issue you commented on occur with all panorama images?
If not, can we check the panorama image that reproduces your issue?

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nguyenph194812 avatar nguyenph194812 commented on August 25, 2024

@malangfox yes, i do resize my image from 81924092 to 20481024 and it shows the image, but the original one is black. The bug reproduces on all smartphones. Here's my image
https://drive.google.com/file/d/1PA8rMR1bskrTIWHqRQv5JUMXoPQqGAiO/view?usp=drive_link

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nguyenph194812 avatar nguyenph194812 commented on August 25, 2024

Also i wonder does your lib use Multiresolution like krpano, marzipano ?

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nguyenph194812 avatar nguyenph194812 commented on August 25, 2024

@malangfox hei, does the bug fixed yet. i use android and it always shows black, get the same log as @eremeev23

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