Exception in thread

[netscaler]

Exception in thread

[Rakshith1342]

@siarhei-makarevich please provide more details if possible:

1. The environment in which it was running:

   • Was the exporter running as a container or pod?
   • Exporter version? (present in /exporter/VERSION file)
   • Was Prometheus used with it? What were the scrape configs (especially scrape_timeout and scrape_interval) provided to Prometheus?

2. Flags which were provided to the exporter.

3. Full log file if possible.

[siarhei-makarevich]

1. The environment in which it was running:

• just python process on the host(not container, not pod)
• Exporter version? (present in /exporter/VERSION file)

-bash-4.1$ cat version/VERSION
1.0.4

• no scrape_timeout or scrape_interval was used

2. Flags which were provided to the exporter.

python3 ./netscaler-metrics-exporter.py --target-nsip 10.10.10.10 --username statsuser --password "secret" --secure yes --port 9280 --metrics-file ./metrics.json --log-file /var/log/netscaler-metrics-exporter.log 2>> /var/log/netscaler-metrics-exporter.log &

3. Full log file if possible.

netscaler-metrics-exporter.log.managementCPU_100.zip - for Management CPU 100% load

netscaler-metrics-exporter.log.threadspawn.zip - for multiple threads spawn (almost the same at the beginning but have difference at the end of log)

[aroraharsh23]

@siarhei-makarevich Can you please confirm if the same issue is seen on the latest version. I have been trying to reproduce but unable to do so.

[aroraharsh23]

@siarhei-makarevich From the backtrace, I see that prometheus_client app has raised exception. It is not the exporter. Wished to check how it is related to NetScaler metrics exporter. Kindly elaborate so that we can help.