[HCL] Tecnoware UPS EXA PLUS 1500 supported by BLAZER_USB

[ginlik1996]

[HCL] Tecnoware UPS EXA PLUS 1500 supported by BLAZER_USB

[ginlik1996]

Just to update everyone, the UPS was disconnecting after some hour, and i had to reboot the server to fix it.
Since then i added the following (same settings needed for CyberPower UPS) and now is working fine.

ups.conf

pollonly = "enabled"

upsd.conf

MAXAGE 30

upsmon.conf

DEADTIME 30

I also added the following to get the "Runtime Left" working.

ups.conf

default.battery.voltage.high = 26.00
default.battery.voltage.low = 20.80
default.battery.voltage.nominal = 24.00
runtimecal = 300,100,600,50

[griland-code]

Hi,
I'm exeperiencing issues to configure this kind of UPS.
take in consideration that on the same host I have successfully configured another APC UPS on another USB port (051d:0002) with the driver usbhid-ups. Below all the details.
I don't know if I'm doing something wrong.
May I kindly ask you a little support on that?

Looking forward to your feedback, best regards

OS VERSION - Virtualized - USB passthrough by bus 0665:5161

NAME="Ubuntu"
VERSION="20.04.3 LTS (Focal Fossa)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 20.04.3 LTS"

/var/log/syslog

Oct  7 19:31:38  upsmon[2464]: Poll UPS [[email protected]] failed - Driver not connected
Oct  7 19:31:38  upsmon[2464]: UPS [email protected] is unavailable

ups.conf

[B1-TW-EP1500]
    driver = "blazer_usb"
    port   = auto
    pollinterval = 15
    desc = "TECNOWARE UPS EXAPLUS 1500"
    langid_fix = "0x409"

upsmon.conf

MONITOR [email protected] 1 upsmon XXXXXXXXXXXX master

lsusb - output

Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 003: ID 0665:5161 Cypress Semiconductor USB to Serial
Bus 002 Device 002: ID 051d:0002 American Power Conversion Uninterruptible Power Supply
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0627:0001 Adomax Technology Co., Ltd QEMU USB Tablet
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

lsusb -v -s 002:003 - output

Bus 002 Device 003: ID 0665:5161 Cypress Semiconductor USB to Serial
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            0
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0         8
  idVendor           0x0665 Cypress Semiconductor
  idProduct          0x5161 USB to Serial
  bcdDevice            0.02
  iManufacturer           3 HID UPS
  iProduct                1 HID UPS
  iSerial                 5
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x003b
    bNumInterfaces          2
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0x80
      (Bus Powered)
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      0
      bInterfaceProtocol      0
      iInterface              0
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.10
          bCountryCode           33 US
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      27
         Report Descriptors:
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0008  1x 8 bytes
        bInterval               5
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      0
      bInterfaceProtocol      0
      iInterface              0
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.10
          bCountryCode           33 US
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength     777
         Report Descriptors:
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0008  1x 8 bytes
        bInterval             255
Device Status:     0x0000
  (Bus Powered)

/usr/lib/nut/blazer_usb -a B1-TW-EP1500 -DD - output

Network UPS Tools - Megatec/Q1 protocol USB driver 0.12 (2.7.4)
   0.000000	debug level is '2'
   0.001710	language ID workaround enabled (using '0x409')
   0.072966	Checking device (1D6B/0003) (003/001)
   0.116486	- VendorID: 1d6b
   0.116611	- ProductID: 0003
   0.116659	- Manufacturer: unknown
   0.116772	- Product: unknown
   0.116851	- Serial Number: unknown
   0.116903	- Bus: 003
   0.116998	- Device release number: 0504
   0.117031	Trying to match device
   0.117109	Device does not match - skipping
   0.119244	Checking device (0665/5161) (002/003)
   0.128839	- VendorID: 0665
   0.128871	- ProductID: 5161
   0.128881	- Manufacturer: HID UPS
   0.128890	- Product: HID UPS
   0.128898	- Serial Number:
   0.128907	- Bus: 002
   0.128916	- Device release number: 0002
   0.128941	Trying to match device
   0.128958	Device matches
   0.129898	First supported language ID: 0x409 (please report to the NUT maintainer!)
   0.129947	Trying megatec protocol...
   0.517305	blazer_status: short reply
   0.517374	Status read 1 failed
   0.905304	blazer_status: short reply
   0.905390	Status read 2 failed
   1.297278	blazer_status: short reply
   1.297346	Status read 3 failed
   1.297357	Trying mustek protocol...
   1.689275	blazer_status: short reply
   1.689350	Status read 1 failed
   2.081345	blazer_status: short reply
   2.081424	Status read 2 failed
   2.469249	blazer_status: short reply
   2.469316	Status read 3 failed
   2.469327	Trying megatec/old protocol...
   2.861314	blazer_status: short reply
   2.861380	Status read 1 failed
   3.249314	blazer_status: short reply
   3.249390	Status read 2 failed
   3.641241	blazer_status: short reply
   3.641315	Status read 3 failed
   3.641327	Trying zinto protocol...
   4.033284	blazer_status: short reply
   4.033355	Status read 1 failed
   4.421353	blazer_status: short reply
   4.421444	Status read 2 failed
   4.809320	blazer_status: short reply
   4.809382	Status read 3 failed
   4.809392	No supported UPS detected

[griland-code]

hi @jimklimov,
thank you for follow up!
Ahead of your commit and issue reported, what should I do? download the new version of NUT? or you are preparing a new release?
take in consideration that this are the version of NUT sw installed:

• nut-client/focal,now 2.7.4-11ubuntu4 amd64 [installed]
• nut-server/focal,now 2.7.4-11ubuntu4 amd64 [installed]

any advice will be appreciated!
looking forward to your feedback, best regards

[jimklimov]

Hi, one idea to try would be nutdrv_qx driver as it tries to incorporate several older ones (including blazer) that talk similar protocols.

The short read might be related to an issue that could fixed recently (during work on PR for armac subdriver IIRC), different vendors took different liberties with the protocol implementations. For checking if it is fixed and if it indeed is the problem you face, you'd currently need to build the current NUT sources (see https://github.com/networkupstools/nut/wiki/Building-NUT-for-in%E2%80%90place-upgrades-or-non%E2%80%90disruptive-tests) and run the driver from build workspace to probe if it sees the device; you don't have to "corrupt" the existing installation until you confirm the replacement is better.

[DjMayone]

Just to update everyone, the UPS was disconnecting after some hour, and i had to reboot the server to fix it.

Since then i added the following (same settings needed for CyberPower UPS) and now is working fine.

ups.conf

pollonly = "enabled"

upsd.conf

MAXAGE 30

upsmon.conf

DEADTIME 30

I also added the following to get the "Runtime Left" working.

ups.conf

default.battery.voltage.high = 26.00

default.battery.voltage.low = 20.80

default.battery.voltage.nominal = 24.00

runtimecal = 300,100,600,50

Do you also have this parameters for Era Plus 2000? I would like to set up runtimecal but I don't know how... thank you!