Authenticated ciphertext could not be decoded

[AT-SGAI-CSIC]

Authenticated ciphertext could not be decoded

[ChristophWurst]

Yes, we have many server runing Nextcloud behind HAproxy loadbalancer, all the nodes share (NFS) the same file config.php.

Good 👍

Can you check your backups for a change of the secret in config.php?

[ChristophWurst]

Do you use more than one application/nextcloud server?

[AT-SGAI-CSIC]

Sorry, I don't understand the question, Do you mean other nextcloud instances?

[ChristophWurst]

More than one server running Nextcloud. I'm asking because this error only occurs if the secret in config.php changed or there is more than one value. This can happen for wrongly set up clusters, or when a backup is restored badly.

[AT-SGAI-CSIC]

Yes, we have many server runing Nextcloud behind HAproxy loadbalancer, all the nodes share (NFS) the same file config.php. The cronjob it's execute in only one node.

[AT-SGAI-CSIC]

Ohh, we see that we have many email account configured without password, and precisely those accounts are what cause the problem. It's possible to delete those email accounts automatically?

[AT-SGAI-CSIC]

Hi, we try to delete the accounts with cli, but we have the message:

How we can delete this accounts?

[ChristophWurst]

You have to deprovision them via the admin UI. It's the same place you have provisioned the accounts.

[AT-SGAI-CSIC]

But with the deprovision option you deprovisioning all the accounts, not just those with an empty password?

[ChristophWurst]

Correct

[AT-SGAI-CSIC]

Ok, thank you very much for the answer.