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jennantilla avatar jennantilla commented on September 26, 2024

Hi @aman123shi thanks for reaching out! Just to clarify, you are saying that when using the SDK to add tags, the tags are not added until the user subscribes? Would you be able to send a log from the device capturing this behavior, please?

from react-native-onesignal.

aman123shi avatar aman123shi commented on September 26, 2024

no, am not setting tags from the SDK I am saying I created a user with tags and external_id using Users rest API from my backend when a user registers to my system so when a user from the mobile app tries to subscribe to push notification using that same exteranl_id that I set when my user registers it's tags are not added to his subscriptions when I see it from the oneSignal dashboard . by the way I am using react-native-onsignal 4.5.2 since the version 5 does not support identity verification

from react-native-onesignal.

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